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View Full Version : CR/DVD ROM i/o error.......errrrrrhhhh!!!


cklotz
November 28th, 2004, 05:57 AM
I have read alot on the net about i/o errors and other errors with this Toshiba Satellite w/ a (panasonic) matshita aka matusuita uj-810 CD/DVD rw drive. Ive still not been able to resolve it for more than a day or so untill the error returns. Anyone else experience similar problems or have some advice?
Thanks

Big Booger
November 28th, 2004, 06:18 AM
What is your specific error? And what have you done to try and resolve it?

FastGame
November 28th, 2004, 06:45 AM
What is your specific error? And what have you done to try and resolve it?
Yep ?

In the mean time defrag your HD, check the cables to the drive (use different cable). If using a ASPI ( Like Force ASPI) then un-install it, if your not using ASPI then try it :D Force ASPI (http://radified.com/ASPI/forceaspi.htm)

cklotz
November 28th, 2004, 06:56 AM
What is your specific error? And what have you done to try and resolve it?
the error was "an i/o error has occured and the drive can not be accessed" to the best of my recollection

I have since:

removed all cd/dvd related software- windvd, sonic, arcsoft, nero, mdvd, alchohol 120 and reinstalled them in trying to find one that would read a disc
eventually removing them again

played with the restore points to try to go back to when it worked

uninstalled and reinstalled SP2

removed drivers manually from the system folder / downloader drivers / removed more driver / dloaded more drivers

removed hardware, installed hardware, tried to reinstall the drive

hmmm, a few other things im sure, ive spent prob 25hrs on this

Big Booger
November 28th, 2004, 07:01 AM
Yep ?

In the mean time defrag your HD, check the cables to the drive (use different cable). If using a ASPI ( Like Force ASPI) then un-install it, if your not using ASPI then try it :D Force ASPI (http://radified.com/ASPI/forceaspi.htm)

FG has given you two possible and excellent options to further sort this out. Try them then post back your results.

What OS are you using? I noticed you said SP2, is this windows XP Home or Pro, or MCE 2004, 2005, longhorn, etc?

cklotz
November 28th, 2004, 07:05 AM
What is your specific error? And what have you done to try and resolve it?
Well i just tried to add hardware again and got this one:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

This is the folder that i manually deleted drivers from
C:\WINDOWS\system32\drivers

I deleted some of the ones that were listed under the driver file details

here's whats left
cdrom.sys
imapi.sys
redbook.sys
storprop.dll which is in the system32 folder directly

cklotz
November 28th, 2004, 07:06 AM
FG has given you two possible and excellent options to further sort this out. Try them then post back your results.

What OS are you using? I noticed you said SP2, is this windows XP Home or Pro, or MCE 2004, 2005, longhorn, etc?
XP MCE 2004

cklotz
November 28th, 2004, 07:07 AM
Man this thing is killing me, thanks for you help so far guys!

cklotz
November 28th, 2004, 07:09 AM
Yep ?

In the mean time defrag your HD, check the cables to the drive (use different cable). If using a ASPI ( Like Force ASPI) then un-install it, if your not using ASPI then try it :D Force ASPI (http://radified.com/ASPI/forceaspi.htm)

I am unfamiliar with aspi, i found:
WINASPI.DLL
WNASPI32.DLL

so im not sure how to uninstall this one

FastGame
November 28th, 2004, 07:25 AM
What is an ASPI?
Click on that Force ASPI link. Follow the directions in Force ASPI and use the "Kill ASPI" first, re-boot and see if that helps. If not then use install ASPI.

If this just started doing the I/O thing then it probably isn't ASPI unless you added a program that needs it.

Did you add any other cards ? if so maybe you have a conflict with your IRQ's

You could have a bad connection to the drive or your drive is going bad.

cklotz
November 29th, 2004, 22:33 PM
Ok, the ASPI did not work
Didnt add any cards
Still stuck not being able to install the drive back.........

FastGame
November 29th, 2004, 23:30 PM
Still stuck not being able to install the drive back.........
What does that mean ? you can't get the drive back in the LT ?


Ok here's what I'd do. If you have warranty left then take it in for service, if not then backup your data and reinstall everything with recovery disk. If everything is still blotched then buy a new drive because it sounds like yours is going bad.

phishhead
November 30th, 2004, 01:21 AM
did anyone recommend doing a repair install then install the force aspi drivers after the service pack has been installed.

FastGame
November 30th, 2004, 02:38 AM
did anyone recommend doing a repair install
No but I thought since so many things have been messed with it's best for clean install. I have a Toshiba and it's pretty fast with the recovery disk.