Can't use "skype" with windows xp sp2?

[hermes]

Hi all
My os is windows xp sp2.
I can't use skype software.
Always warning sign is " A critical error has occured."
Error 1102 unable to connect.
My firewall setting is off.
I guess it is depond on xp service pack 2?
Pls help me.
Thanks in advance.

Hermes :confused:

[Reverend]

Have you tried this from the Skype FAQ:

After SP2 installation, when Skype attempts to connect to the Internet, a dialog pops up, asking whether you allow the connection. You must click Unblock to allow Skype to connect to the Internet.

You can also do this later if you missed the dialog, by following the steps below. There is also a Skype Visual Guide (http://www.skype.com/help/guides/firewall_winxpsp2.html) for configuring XP SP2 firewall.

Click Start, Control Panel
Click Windows Firewall
On General tab, see that the first setting is "On (recommended)" and "Don't allow exceptions" is NOT checked
Click Exceptions tab
If Skype is in the "Programs and Services" list, make sure the checkbox is checked
If Skype is NOT in the "Programs and Services" list, click "Add Program..." and add Skype to the list

[hermes]

Dear Reverend
Thanks for your reply.
I've already tried your suggestion.
But I can't connect to skype.
I tried with another computer with sp1.It is ok.
Why?Pls tell me any suggestion.
Thaks alots.

Hermes

[Reverend]

SP2 has more security features than SP1,so i think it is almost certainly firewall related.

Do you use another firewall,apart from the XP one?

[hermes]

SP2 has more security features than SP1,so i think it is almost certainly firewall related.

Do you use another firewall,apart from the XP one?

Thanks Reverend
I didn't use another firewall.
But it is ok now.
It is my modem problem.
Thanks for ur help.
Thanks again and again.
Hermes :)

[Reverend]

Glad you got it sorted.

[stef]

dear hermes,

I have the same problem as you had. I do not understand how did you solve it. Please tell me what was your problem with the modem. I am desperate because I cannot use skype at office.

best regards,
stef

[Nay Lin]

my computer is XP. I recently downloaded SKYPE and tried to active my user accounts (several times) but not succedeed.

"error (1102) : unable to connect to server" always occour. pls help me with this if you guys know of how to fix it.

Nay Lin

[cash_site]

Thanks Reverend
It is my modem problem.
Yes, it helps to actually get the modem to dial to your ISP and get Internet connectivity... dont use your modem to dial the Internet Phone Call :rolleyes: