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View Full Version : Failed Office XP Install, error 1706, How do I fix?


smartin22
June 19th, 2005, 07:07 AM
Hello-

I am running WinXP Home, SP2; I recently installed MS Language Pack. No significant issue. However, after I completed, whenever I go to use an Office XP Program, the specific program atttempts to install Office XP Pro" and prompts me with: "The Feature you are trying to Use is On a CD Rom That is not available...."
and when I click CANCEL, it responds with: Error 1706: Setup cannot find the requested file. Check your connection to the network or the CD-ROM drive.....".

Apparently during the language pack install, I hit a wrong key and installed a software fragment so the system is trying to install Office XP Pro, whenever I open a MS Office Program. It is interesting that I don't own Office XP Pro so I am unsure how the program could've originated. Any idea how I can correct this?

I searched for error code 1706 in the MS KNowledgebase, and I cam up with:
article ID: 297834, but it didn't seem to help much. Link below.

http://support.microsoft.com/default.aspx?scid=kb;en-us;297834

Thx.

Scott

PIPER
June 19th, 2005, 10:37 AM
what office xp program are u trying to use when it happens? u state when u try to use an office program this message comes up. Assuming u have some version of office just re-install it and the message will stop. I had to do the same thing awhile back.

smartin22
June 19th, 2005, 12:39 PM
Piper-

The problem happens when I attempt to run any Office 2002 Program: Outlook, Word, Powerpoint, etc. Reinstalling might fix the problem, but I'd like to avoid that. At this point, it seems a little extreme as I keep thinking there must be "something I can simply disable?"

thx.

Scott

rik
June 19th, 2005, 16:17 PM
I believe that you should have the option to "repair" under the Help dropdown. You might try that instead of the full reinstall of the apps.

smartin22
June 20th, 2005, 02:12 AM
I was able to resolve the problem simply. Basically, I put the office XP Pro disk in the drive and pressed "cancel" and this resolved the problem. I didn't need to reinstall or take any other actions. Apparently the system just need to see the "cancel" with the CD in. Also, my earlier report that I didn't own Office XP Pro was wrong; I did, though at the time I didn't realize my version was Office XP Pro. Also, I would've figured this out sooner, but originally I had put the wrong disk in. Thus, I made a relatively simple thing more complicated than it should've been. :)

Thx.

Scott

PIPER
June 20th, 2005, 07:51 AM
glad the fix was simple for you man....:)