Dehcbad25
August 8th, 2002, 17:58 PM
at one of the workstation there is a problem. After the document is saved, when you try to reopen it, the format looks like if it was simple text.
Anny sugestions :D
Anny sugestions :D
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View Full Version : Word format problem Dehcbad25 August 8th, 2002, 17:58 PM at one of the workstation there is a problem. After the document is saved, when you try to reopen it, the format looks like if it was simple text. Anny sugestions :D egghead August 8th, 2002, 20:43 PM you are using m$ word for office? 1st- when you save the document look at the dropbox and select the proper format you want to save it as ex... txt doc etc....... if that is not the problem as i believe you knew about that then try deleting the normal.dot template to reset the defaults to factory then it should save it fine if you dont know where to locate the file go here http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q214215& win2000 and xp are the same egghead Dehcbad25 August 8th, 2002, 21:12 PM MS Word 2000, running in Windows NT I belive (anyway the OS makes no difference). The files are being saved in .doc format, which is the default. I wil try this and see what happens. Thanks:D egghead August 8th, 2002, 21:41 PM the file normal.dot is located in a different place for each os egghead Dehcbad25 August 8th, 2002, 22:02 PM Yep, I saw :D Though I couldn't find it in my W2K machine I will let you know if this works;) Dehcbad25 August 14th, 2002, 04:47 AM egghead. You are a saviour. Erasing the normal.dot did the trick. This person told me that haven't had another problem with the format again, and the whole week went on test. I wish I could fix all my problems this way ;) egghead August 14th, 2002, 05:19 AM right on! glad i can help cheers egghead
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