Problem Updating Norton Anti-virus

[Conan]

Today when I ran live-update, I got the message:

6002 Liveupdate could not process the update

Liveupdate was not able to extract the update file

Make sure your disk is not full and run liveupdate again.



This might be a bug since one other member is experiencing the same thing, anyone else with this problem?

[Conan]

Looks like there a number of people with the same problem, check out Symantec's page:

http://servicenews.symantec.com/cgi-bin/browse.cgi?group=symantec.support.generic.liveupdate.general&product=liveupdate&mini_version=liveupdate&

[lynchknot]

Well that's just great! I had to re-install because somehow I lost the subscription service - now i'm "current" at 9-12-2001!!!!!

[phishhead]

once again go with ontrack...enough said nver had probs with updates of any kind.:cool:

[lynchknot]

I looked at Ontrack - I don't think they have a trial period. I think I should DL some AV - at least temporarily, until Symantec fixes the problem - if it is indeed them.

[FastGame]

Originally posted by lynchknot
I looked at Ontrack - I don't think they have a trial period. I think I should DL some AV - at least temporarily, until Symantec fixes the problem - if it is indeed them.

I think you should wait one more day ;) hehe

My NAV updated just fine :) If any one of ya want to trade straight across for a 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL just let me know...LoL

[Conan]

No need to panic, just download and manually update your virus definitions:

http://securityresponse.symantec.com/avcenter/download/us-files/20020814-005-i32.exe

[lynchknot]

Thanks Conan! DL now.