Modem

[LouBee]

Hello

I normally have a shortcut icon on my desktop to my modem. Today it was shaded and I could not click on it to dial.

I then went into control panels to try and find the Network connections part for modems, but it seems to have disappeared.

Can anyone help me to tell me what I've done!!! :( It doesn't look good, does it.

Thanks.

LouBee

[lankan_man]

Do you think you uninstalled your modem?

If so reinstall it, only if your internet doesnt work.

[LouBee]

Hi

It works, Lankman, it's just that the Network Connections folder in control panel has disappeared. Should I worry or not?

I can log onto the internet by double clicking on MSN messenger and that brings up the dial-up box, but that's the only way I can connect.


Thanks.

Lou

[zipp51]

Did you try system restore?Also you can run add/remove windows components from the control panel and reinstall the networking features.:D

[LouBee]

..Also you can run add/remove windows components from the control panel and reinstall the networking features.:D

I'll try this today!

Thanks!

[rik]

I would try the System Restore first.

[LouBee]

I would try the System Restore first.

Hi Rik

Could you guide me through this please, if you have time.

Thanks

LB

[rik]

Here is a link that explains System Restore procedures, describes how it works, and shows how to use it.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

[LouBee]

Here is a link that explains System Restore procedures, describes how it works, and shows how to use it.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx


Thanks very much Rik, that worked!!

I have a question about System Restore though.. it only let me restore to yesterday, if I wanted to restore to an earlier date, would I be able to do that please? I've been having problems with AVG not being able to read my boot section etc.

[rik]

Normally you should be able to restore to any Check Point or Restore Point shown on the calendar. Was that the only point shown for this month or would it not restore back beyond that point?

[LouBee]

Normally you should be able to restore to any Check Point or Restore Point shown on the calendar. Was that the only point shown for this month or would it not restore back beyond that point?

It would not restore beyond that point and it was also the only point for the month... but I think I know what was wrong... I read somewhere that when doing a virus check, I should click system restore, so this is probably why?

[rik]

Not sure I understand the last question, but, Try going back to the previous month and see if any Restore Points exist there. Click the arrow pointing left in the Restore calendar and it should go to the previous month.

[blackhat]

Loubee, you should be able to restore anywhere back as far as 3 or 4 months. I just checked mine and I have 15 possible restore points back as far as 1 Aug.
From reading all of the trouble you're having, you must be going nuts by now.
Check out that restore calender again. In the upper left side should be an arrow that will let you step back through the months. Good luck! DRB
I don't know how it handles things that you have deleted or removed after the restore date that you choose.

[LouBee]

Not sure I understand the last question, but, Try going back to the previous month and see if any Restore Points exist there. Click the arrow pointing left in the Restore calendar and it should go to the previous month.

Rik/Blackhat: It won't go to the previous month... the earliest it would go to is 15 November.

My last point was that every time I did a virus check, I went to explorer, right clicked on 'My computer' went to properties, system restore, and checked the 'Turn off system restore'. Someone told me that that was the right thing to do. So I wonder whether that is why I can't restore back to October or any other month.

Blackhat: I'm sure these things are sent to try us. At least with the help of you guys I have my modem folder back, have managed to get rid of most of Kerio and have got rid of the virus (I hope)... only thing left to sort out is the boot partition problem, if it is a problem :)

[misskellibad1]

Loubee, I think you're saying that you turned off system restore because of a virus, and that you wiped out all previous restore points. That is normal behaviour.

[LouBee]

Loubee, I think you're saying that you turned off system restore because of a virus, and that you wiped out all previous restore points. That is normal behaviour.

Yes I guess so... but I thought that whenever I did a virus check I had to click that system restore box... am I wrong?

[blackhat]

Loubee, Turning off system restore during a virus check would only be reasonable if it didn't wipe your restore points. I don't agree with proceedure.
I' ve only seen one machine that wouldn't turn back the month, the owner took it to the shop immediately and when she got it back, she wasn't able to tell me much. All she said was "Damn virus!".
Your problems have been popping up all over your system. It's just my opinion, But I suspect a virus that is staying one step ahead of you, eating resources faster than you can hunt it down and kill it. I hope you have it solved. The only other thing I can think of is a bad hard disk. DRB

[LouBee]

Loubee, Turning off system restore during a virus check would only be reasonable if it didn't wipe your restore points. I don't agree with proceedure.
I' ve only seen one machine that wouldn't turn back the month, the owner took it to the shop immediately and when she got it back, she wasn't able to tell me much. All she said was "Damn virus!".
Your problems have been popping up all over your system. It's just my opinion, But I suspect a virus that is staying one step ahead of you, eating resources faster than you can hunt it down and kill it. I hope you have it solved. The only other thing I can think of is a bad hard disk. DRB

Blackhat...

Just checked on http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam

and the reason I cannot find previous restore points is cos I clicked that button... so hopefully there's nothing wrong with my hard disk! It's a pretty new pc... but who can tell. Thanks!

[misskellibad1]

BTW Loubee, sorry I didn't get back to you sooner, but in answer to your question you don't have to turn off system restore every time you're just doing a simple virus scan. If you in fact find a virus during one of these scans then turn it off to prevent it from being backed up into the restore. After you are sure you have gotten rid of the virus then turn it back on.

[LouBee]

BTW Loubee, sorry I didn't get back to you sooner, but in answer to your question you don't have to turn off system restore every time you're just doing a simple virus scan. If you in fact find a virus during one of these scans then turn it off to prevent it from being backed up into the restore. After you are sure you have gotten rid of the virus then turn it back on.

Thanks... oh well... never mind, some other helpful member has told me how to fix the boot partition etc...

You know, I find these forums so helpful!!! Thanks!