pptp error 721

[timinator]

Hi, one of our remote users as of a week agon cannot log into out VPN.

The user has XP home, logged in as admin. 3 other users in his office are able to log in without problems. I created another profile and recreated the vpn connection with no luck. The user is able to browse the internet and send and recive email with no problems. the vpn error: is "error 721 remote computer does not respond". Does anyone have any suggeations on what else I can try?

Thanks
Tim

[rik]

Does he connect to the internet via a dialup modem or broadband?

[timinator]

All pc's in the office connect via broadband. Partial T1

Thanks

[rik]

Well here is a link that may help http://www.howtonetworking.com/vpnissues/error721.htm

But are you using a software firewall on the system? If so make sure the VPN connection isn't blocked.

Also as an after thought, try flushing the DNS cache if you haven't already.

[timinator]

would it be just running: ipconfig /flushdns on the problem pc?

[rik]

Yessir