View Full Version : Problem installing update
SupaStar
February 21st, 2003, 13:20 PM
811630 Critical Update simply will not install. I am continually prompted to automatically update. I download the patch, it apparently installs but then, after a re-boot, the automatic update prompts me to apply the patch again. And so the process continues. :mad:
The same occurs if I go through windows update however it is a bit more verbose telling me that the installation failed.
This has not occured in the past and I have not made any changes to my firewall or my PC in general. Any ideas?
phishhead
February 21st, 2003, 14:50 PM
this might sound stupid but it helped me with xp updates on the pc I was building for a friend I del the contents of the windows(winnt)\temp dir, and volia was able to update with out a problem
SupaStar
February 24th, 2003, 01:35 AM
No...that didn't work :( .
Conincedently, other updates (also critical) have since become available and have installed successfully yet 811630 still won't install. It's becoming more anoying since I'm prompted that "There are new updates to download" every few days.
(Yes I know I can disable automatic updates but I'd prefer to know when stuff is available.)
Big Booger
February 24th, 2003, 02:10 AM
You can download the fileHERE (http://www.microsoft.com/downloads/details.aspx?FamilyID=2a086526-ae89-4cb3-a819-e6da160f2e66&DisplayLang=en) from and install manually. Then restart and see if you get the automatic update notice for it,
It might work, then again it might not.
BB
SupaStar
February 25th, 2003, 01:14 AM
Following BB's advice, I proceeded to install manually until...
Nikto
February 25th, 2003, 05:58 AM
Try this:
Run Windows Explorer
Navigate to C:\Windows\System32\Catroot2, right click
it, Rename the Catroot2 folder to Catroot2old.
Reboot your computer, and then run Windows
Update again.
(from the microsoft.public.windowsupdate newsgroup).
Big Booger
February 25th, 2003, 07:51 AM
I believe that Nikto has pointed you to the promised land my brother.
It seems that doing what he says may just free you of this burden for which you have endured.
:D
BB
SupaStar
February 26th, 2003, 22:22 PM
Yes, yes, that worked. Nice...
Thanks a heap. That's been my biggest unsolveable problem with XP since...well ever!!
Thanks for shedding your light...
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