Back to Forums








View Full Version : just bought a new hd - [FIXED]


cardriver
April 27th, 2004, 22:45 PM
I feel like a complete useless idiot here... I just purchased and installed a 80gb wd special edition hard drive from new egg... however the damn thing isn't being recognized by winxp. the bios is recognizing it but the os is being useless...

any suggestions?

egghead
April 27th, 2004, 23:11 PM
Data Lifeguard Tools V. 11.0Data Lifeguard v11.0 (http://support.wdc.com/download/dlg/dlgsetup11_win.zip)for Windows
98SE/2000/ME/XP
September, 2003
(3.47 MB)

Data Lifeguard v11.0 for DOS
ZIP Version (http://support.wdc.com/download/dlg/dlgsetup11_dos.zip) (1.56 MB)
EXE Version (http://support.wdc.com/download/dlg/dlg11_dos.exe) (1.74 MB)
98SE/2000/ME/XP
September, 2003

The downloadable Data Lifeguard Tools now comes in both DOS and Windows versions and was written specifically for the installation of Western Digital EIDE hard drives. If your computer system already has a hard drive installed with an operating system of Windows 98SE or greater, you should use the Windows version of Data Lifeguard for best results. The DOS version is required if installing a hard drive in a new system without existing operating system support.
New features:

Certified to work on all current WD drives (model numbers starting with "WD")
Friendly user interface and easy to use
GUI Interface Drive Installation Software
Printable tutorial customized to help you optimize your configuration
Improved drive to drive copy capability
(Windows version) Will work with Windows 2000 SP3 and Windows XP SP1 to overcome the 137GB barrier without the need for a controller card

zipp51
April 27th, 2004, 23:12 PM
Hi carddriver,hey it just so happens that I have the JB version 80Gb WD drive.By XP not recognising it do you mean ,does not see it in the hardware device manager?What exactly is the information given in the device manager?Mine says WDCWD800JB00CRA1.What jumper setting are you using? :D

egghead
April 27th, 2004, 23:15 PM
Use the WD Windows software to create a partition and Windows will see it.

When you buy a hard drive it has no usable partition on it.

One has to create a partion and then it can be formated.

Hope this helps

:)

lynchknot
April 27th, 2004, 23:22 PM
I just picked up my WD hard drive as well. Maybe I should start a new thread but maybe you guys can help both of us on this thread. Watching Dell commercials or whatever says you can upgrade your computer or hard drive without losing your programs/settings. Will you guys help me to do this? The old drive is smaller and slower so I want to use it for storage but it's already partitioned into C and D. I want a 2 drive PC with probably 2 partitions for master and the slave (?) Thanks.

egghead
April 27th, 2004, 23:29 PM
try the software i posted in this thread lynch



it states

Improved drive to drive copy capability.

these things should have ghosting capabilities

lynchknot
April 27th, 2004, 23:32 PM
I have data lifegard it came with the HD - so just plug in the new hd with the extra plug or switch plugs with the old HD?

egghead
April 27th, 2004, 23:55 PM
yes

make sure toturn your computer off first ;)

change the jumpers as required and check in the bios htat both HD are listed and install the lfegaurd Windows software and It should guide you through what you want to do.

BTW
You can use ghost in dos mode to copy your old partition to the new one.

lynchknot
April 28th, 2004, 00:08 AM
So unplug the old one and use that plug for the new HD and plug the old one into the extra plug?

rik
April 28th, 2004, 00:20 AM
You can go into the Computer Management Console and the drive will be shown. From there you can mess with the partitions and format the drive. This all within Windows. Live it, Know it, Use it.

lynchknot
April 28th, 2004, 00:31 AM
Ok well I've go a lot of work here I hope i dont lose - see ya soon!

cardriver
April 28th, 2004, 00:42 AM
Egghead.... kickass man thanks for the links.. you know it should occur to me to check the manu's website first whenhaving a hardware problem when installing something.... but alas... I havemade a second mistake today... argggg nuts... thanks man got the HD up and running!!!

lynchknot
April 28th, 2004, 00:52 AM
Ok - I got a disk boot failure on bootup so it says to install systme disk (windows?) but now it want to install windows - now what please.

egghead
April 28th, 2004, 01:04 AM
lynch,



keep your original hd as the master and the new one as the slave

load windows and use the software to do the cloning



make sure to check your jumpers are configured correctly and you should be fine.



Knock on wood.......................................................................



Glad you got it working cardriver! sweet!

lynchknot
April 28th, 2004, 01:07 AM
so after it's cloned, then switch master/slave cables?

lynchknot
April 28th, 2004, 01:14 AM
same message - do i need to set jumpers using my round cables? should I use the cables supplied?

lynchknot
April 28th, 2004, 01:25 AM
Dam. It was either a hard drive or glasses. I went for the HD being the computer addict I am - but unfortunately I can't even read the directions!

lynchknot
April 28th, 2004, 01:37 AM
I think it says to put the jumper in the middle of the row for master. It shows a 10 piin arrangement - the old seagate is 8 pin

phishhead
April 28th, 2004, 01:37 AM
dont you have the new drive as slave an the old drive as master then boot with the floppy that it comes with then just clone the drives or you can boot up with the drive image cd and clone it that way.

lynchknot
April 28th, 2004, 01:45 AM
2xdam - I use their cables and still get a boot failure

lynchknot
April 28th, 2004, 01:48 AM
Ok I did that and now it says command or file name not rccognized and X:\> "blinking curor"

lynchknot
April 28th, 2004, 01:52 AM
nevermind - hehe - I forgot to plug the power back in the master

lynchknot
April 28th, 2004, 02:04 AM
Ok everytning installed and I click the progaam and nothing happens - in device manager i see both drives - one says WDC - but I don't see it in my computer

Conan
April 28th, 2004, 02:24 AM
Ok everytning installed and I click the progaam and nothing happens - in device manager i see both drives - one says WDC - but I don't see it in my computer

You won't see it unless it is formatted.

lynchknot
April 28th, 2004, 02:44 AM
I install software and it says to remove CD and click enter to start app - I do so - then is says there is no disk in drive F - insert disk in drive F? WTF???????

Conan
April 28th, 2004, 02:48 AM
Boot from a Windows XP CD, pretend that you will install XP on the new drive, when you get to the format options choose NTFS quick format. Immediately after the formatting press the RESET power button on your PC. It should now be recognized by Windows.

lynchknot
April 28th, 2004, 03:28 AM
Only 111 GB's??? - I know, I know but still - they should label it so. - What if CD's were only 500mb but labeled 700

Conan
April 28th, 2004, 03:38 AM
Only 111 GB's??? - I know, I know but still - they should label it so. - What if CD's were only 500mb but labeled 700

My new Seagate Serial ATA 120 gig drive also shows up as 111 gig in Windows. So you used my method of formatting?

lynchknot
April 28th, 2004, 03:41 AM
There is no drive letter. I still don't know what that other "local disk" is. I click it and there is nothing there. Anyway that lifegard still will not run.

http://server6.uploadit.org/files/lynchknot-111.JPG


*edit - yes conan - thank you!

lynchknot
April 28th, 2004, 04:15 AM
Heheh - That's funny - the memories. I used to work for Western Digital LSI in Irvine. My department head (of which I did all her work and attended staff meetings for her because she was too high) Got busted for stealing and shipping whole pallets of computer chips to other countries as well as getting busted along with the shipping manager selling cocaine on site.

What is strange is the fact I cannot find any google information on the bust. The senior engineer told me what happend.

lynchknot
April 28th, 2004, 04:58 AM
That WD app does not work so i'm going to use drive image. willl someone tell me which of these I need to check please? Thanks.

http://server6.uploadit.org/files/lynchknot-copy.JPG

Conan
April 28th, 2004, 05:33 AM
That WD app does not work so i'm going to use drive image. willl someone tell me which of these I need to check please? Thanks.

http://server6.uploadit.org/files/lynchknot-copy.JPG

Those default options seem alright. Don't forget to switch the jumper settings of the drives after.

lynchknot
April 28th, 2004, 06:03 AM
I'm using the WD cables so I don't think I need to change the jumpers - only the plugs.

Those are not the default settings - it was my best guess.

lynchknot
April 28th, 2004, 07:21 AM
Drive image says it cannot continue while destination is in use! how can it be in use?? I turned off system restore on that drive but it made no difference - I still get the same pop up warning.

lynchknot
April 28th, 2004, 09:57 AM
I reformatted twice and it shows 111gb and then I use drive image then show no gb and can't access - anyone know what is up?http://server6.uploadit.org/files/lynchknot-hhh.JPG

Conan
April 28th, 2004, 15:02 PM
Check if the jumper setting is on Slave.

rik
April 28th, 2004, 15:30 PM
Go into the Computer Management Console and the drive will be shown. From there you can mess with the partitions and format the drive. after that it wil show within My Computer.

lynchknot
April 28th, 2004, 16:29 PM
The instructions say that If you use the spscial cables that you don't have to mess with the jumpers. Last night I did a slow format through computer management and it is showing 111 gb's again. I will try to use driver image again. Thanks for your help fellas.

lynchknot
April 28th, 2004, 17:22 PM
Ok it took 24 minutes? to copy Drive C partitiion - but then it's corrupt again. It starts out healthy NTFS but after using drive image this there is not file system and I get the same error:

http://server6.uploadit.org/files/lynchknot-drive.JPG[/IMG]

Also it shows there is no space left -

http://server6.uploadit.org/files/lynchknot-space.JPG[/IMG]

egghead
April 28th, 2004, 18:27 PM
argh


you should create a floppy with ghost on it
restart your computer and boot into ghost

and clone your drive

now remove your old drive and have only the new
reboot
if you boot to windows it worked

now hook up both

if you have a difficulty with the drives always check jumpers regardless of cables

lynchknot
April 28th, 2004, 18:52 PM
Yeah, I think it's because the other drive is not WD that is does not recognize cable select so I have to change jumpers. I could not find info on jumper position for seagate 80gb - do you know off the top of your head? it is positioned at south pole right now.

phishhead
April 28th, 2004, 19:12 PM
well lynch all hard drives regardless of manufacturer. use the jumper settings like CS=cableselect SL=slave MA=master. you'll see it on the top or bottom of the drive if you're looking from the jumpers. Personally I never use CS I manually set mine.

lynchknot
April 28th, 2004, 19:32 PM
I cannot read the labels (ok i'll try but it's hard when installed) and the 2 drives have differing pin arrangements. The seagate is a 6 pin. Anyway, am I ready to change jumpers. I don't need to change end plugs as long as I change jumpers right? And why do I have 2 C drives?
http://server6.uploadit.org/files/lynchknot-drives.JPG[/IMG]

egghead
April 28th, 2004, 20:39 PM
:sigh:

to c: drives?

wow!

You have to change the drives positions.
if the drive is a master put it at the end of the cable.

If it is a slave you must put it in the middle.

This is only needed if you have more than one drive connected.

Your seagate is most likely configured as a master.

Very strange story..........

You might need to simply change your volume label from c:\drive to something like backup seagte or whatever.

It looks like your drive is working :)

lynchknot
April 28th, 2004, 21:03 PM
edit - I have some questions. I found out that seagate no jumper = slave.
Is this how it's going to be from now on? - H:\Program Files

Would this be correct?:

Main Drive = system restore on, page file off
Slave = system restore off, page file on

keep copy of the old C as a backup and delete driver image in D partition?

edit - something is wrong. My desktop is H but the program files is C so everything is all mixed up. I changed the label of each drive but it now says DriveC(H) How do I change H to C (not just the label) - I only changed the jumpers - do I really need to swap cable ends? **edit -I will change it

http://server6.uploadit.org/files/lynchknot-222222.JPG

**edit - I switched cable ends and rebooted and got error. I then when into bios and selected HDD 1 instead of HDD-0 as first boot. Still get boot error.

lynchknot
April 29th, 2004, 03:56 AM
looks like cardriver got his installed and i'm the idiot here.

cash_site
April 29th, 2004, 04:43 AM
Whoa, Slow Down Lynchie.

I think it might be best to start from the begining again.

Now
1) Take out your New HD, and put back in box.
2) Set Jumpers on Old HD to be Master and put back into Computer.
3) Turn on Computer, and Confirm that everything is back to how it was before you bought new HD. Fix anything that doesnt work now.
4) with everything fixed, patched installed, turn off computer.
5) Set Jumpers on New HD to slave, this may mean to remove all jumpers and it doesnt matter which cables your are using.
6) Insert New HD into Computer, and plug into any spare IDE cable, preferably Primary Slave position.
7) Now time to prepare the New HD. You can use Conan's Suggestion of Using WinXP CD to format. If yes, skip 7a) and 7b)
7a) An Alternate method, is to boot with win98 boot disk. once loaded, use FDISK to delete or create partitions on your New HD. to do this: fdisk, enter yes to enable Large and NTFS, then press 5 to switch current drive and select 2 your new HD. Then press 1 or 2 to create or delete partitions. Once this is complete you will have a RAW New HD with 1 or 2 partitions.
7b) time to format, take out boot disk, do Conan's Method or Reboot computer and get into Windows. Then right click my-computer and select Manage. Go to storage->disk management. This will give a picture of all your HDs and Partitions. Here select the new HD from bottom half of screen. Right click and select create partition. Will start a wizard. Choose NTFS and this will format your drive for you.
8)Now, assuming you are using DriveImage, start the Application. Select DriveCopy or Clone, which ever it is. Proceed with the cloning.
9) Turn off computer. Pull out OLD and NEW HDs.
10) put old HD in Box
11) set the jumper on the NEW HD to Master and insert into cable where the OLD HD used to be.
12) Boot up computer and check that everything should be how it was with OLD HD.
13) Lucky Thirteen, You should be all OK :D

Now, try that out, and we can help further if you want to put your OLD HD in as extra storage space. But I would leave it out as a good backup of all your data ;)

lynchknot
April 29th, 2004, 05:48 AM
I'm getting pissed. this software is supposed to do it all. Even "ghost" to the new HD.

SupaStar
April 29th, 2004, 05:50 AM
Good work cash. You're turning into a regular techie ;)

lynchknot
April 29th, 2004, 06:23 AM
thank you. the one thing that i did not do is to run the new one alone. it booted up to the log on but no accounts - just stayed stuck on that screen. I guess I will just run repair off CD

murphy lives here - running repair: COPY ERROR: cannot copy NT5INF.CA - **sigh - now what.

**edit = now more copy errors - ntprint cat

edit - about 15 files could not be copied

*edit - is this going to work? it's not finding files because it still drive H - I am manually changing paths so that dirivers can install

cash_site
April 29th, 2004, 06:57 AM
Ok Lynch, well it seems that your orginal OLD HD may have had some sort of corruption deep inside.

I think it would be in your best interests if you installed XP cleanly on the new HD.

So, remove your OLD HD, and only run the NEW HD. Insert the XP CD in and boot from it. Then go ahead and install XP, plus service pack and patches and apps, drivers etc etc.

Then once everything is stable, put your OLD HD in as SLAVE and you can copy across your data files etc. Dont copy programs, only saved data.

lynchknot
April 29th, 2004, 07:00 AM
what do you think of running sfc/scannow on old drive then driver image again. I also have an early image in partition D - made a few months ago

cash_site
April 29th, 2004, 07:06 AM
You could try them out Lynch. I wouldnt worry about sfc/scannow has you would have to reinstall SP1 anyway.

What image software are you using Ghost or DriveImage?? Do you have boot disks for them??

If you can be bothered, then try loading the images. Else I would save that time and spend it reinstalling. At least you know everything will be clean, and everything will work.

lynchknot
April 29th, 2004, 07:23 AM
Ok the problem is the fact that it's already labeled Drive H. I'm starting over. In Disk manager, I will format BUT what is going to prevent it from being labeled Drive H again? When I tried to change the Drive Label, it won't let you choose C - therefore I will have the same problem as I started.

drive image

Conan
April 29th, 2004, 07:38 AM
Ok the problem is the fact that it's already labeled Drive H. I'm starting over. In Disk manager, I will format BUT what is going to prevent it from being labeled Drive H again? When I tried to change the Drive Label, it won't let you choose C - therefore I will have the same problem as I started.

drive image

Drive C is only for the OS that's why you cannot assign it drive C. Sorry dude but if you insist on doing things your way you really won't get anywhere. You could have spent all this time from a fresh format and installed all of your programs by now.

lynchknot
April 29th, 2004, 07:44 AM
I am not doing it my way. I have already done it your/cash_site's way and it did not work. I wish I could just do it the Western Digital way if the dam software would work. I think some information is left out.

I found this that no one mentioned



Change the BIOS to recognize the new hard drive. To change the BIOS settings, watch the bottom of the screen while your machine is booting up. Press <Del>, <F1>, <F2>, or <F10> according to the legend that appears. Select Auto Detect for both the master and slave drives. Save the BIOS changes and exit. Your machine will reboot automatically.

I now see that I can format without assigning a drive letter - I don't know what this will do but at least it's not locked into any particular drive label. Drive image has a drive selection drop down menu as well.

it would take a least a week to put my pc back in order from new format- downloading and installing - organizing etc. - isn't that why they make products like ghost and drive image and the software that came with western digital hard drive? - to avoid all that?

lynchknot
April 29th, 2004, 09:49 AM
YAHOOOOOOOO! Sorry guys, I did it my way -

1. In Disk Management - format - DO NOT ASSIGN DRIVE LETTER
2. In Drive Image - Copy drive - DO NOT ASSIGN DRIVE LETTER
3. Unplug old drive and change jumper to master in new drive
4. Boot - will automatically assign Drive C
5. Done

Big Booger
April 29th, 2004, 09:52 AM
OMG,
Lynch figured it out. :D

Glad to see it is sorted Lynch.
:)

lynchknot
April 29th, 2004, 09:57 AM
Thanks BB - I had a bad feeling about getting locked down by assigning a drive letter then having to change it - like through the *registry of something. I was hoping that on boot windows will assign the drive letter on a partition that was unassigned. Much to my suprise when I saw that windows was doing a system volume check on DRIVE C on boot!!!!!!!!!!!!!!!!!!!!!

*like someone suggested - start Regedit.exe.
Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices

Find the drive letter you want to change to (new). Look for "\DosDevices\C:".
Right-click \DosDevices\C:, and then click Rename.

Note You must use Regedit instead of Regedt32 to rename this registry key.
Rename it to an unused drive letter "\DosDevices\Z:".

This frees up drive letter C.
Find the drive letter you want changed. Look for "\DosDevices\D:".
Right-click \DosDevices\D:, and then click Rename.
Rename it to the appropriate (new) drive letter "\DosDevices\C:".
Click the value for \DosDevices\Z:, click Rename, and then name it back to "\DosDevices\D:".
Quit Regedit, and then start Regedt32.
Change the permissions back to the previous setting for Administrators (this should probably be Read Only).
Restart the computer.
blue screen should kick in about now, so get the xp cd ready, follow for new install, and when it locates the windows partition it will ask you if u wish to repair

I am having a problem with outpost though. It says that it is invalid now and I need to go to directory and click install.exe and boot then do it again.

outpost working now

someone wrote in - "Really i think is better to never install windows on the C drive!
All of my computers have windows installed on other drive..
This is a simple solution to protect your computer against some poorly written spyware and worms"

What do you guys think of that?


I think it would be best to use Conan's method for the old drive - just format C. -oh wait - I can't do that. hmmm. well now the old drive is label C too! - lol

cardriver
April 29th, 2004, 13:29 PM
congrats lynch on getting the drive up and working... I would of never thought this thread would of gone on this long... good luck getting everything in working order...

FastGame
April 29th, 2004, 14:47 PM
congrats lynch on getting the drive up and working... I would of never thought this thread would of gone on this long...
UH you don't know LK very well :p

He's the one who made us experts at fixing XP. When we think all the possible problems have been covered LK discovers a new one...I think he's related to Charles Darwin ;)

lynchknot
April 29th, 2004, 16:45 PM
lol - fastgame - you have to give me credit this time - I did not attempt a frontpage install - no one, at any of the five boards I sought help, mentioned not assigning a drive letter. This was entirely my deduction (for a change! :p ) - no thanks to Western Digital.

What do you guys think of this? Would this make a more secure PC?

kind of on the subject of program files and where you install programs can be changed with a registry hack too: -

As the size of hardrives increase, more people are using partitions to seperate and store groups of files.

XP uses the C:\Program Files directory as the default base directory into which new programs are installed. However, you can change the default installation drive and/ or directory by using a Registry hack.

Run the Registry Editor (regedit) and go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

Look for the value named ProgramFilesDir. by default,this value will be C:\Program Files. Edit the value to any valid drive or folder and XP will use that new location as the default installation directory for new programs.

One more thing. How do I wipe "Drive:C" from the old drive to use as a slave? If I plug it in as slave will windows automatically assign it a different letter? Keeping a full drive in the closet sounds good too in case.......................but I want a dual drive with the page file located on the slave..right?

Continuing......reinstalling old hard drive

Disk manager will not allow you to change Drive letter or format (I guess because drive is still labeled Drive C)

1. plug old drive back in
2. unplug power cable of new drive
3. Use Conan's method to format the old drive:
4. go to bios and select CD rom boot
5. install windows in partition C
6. select quick format
7. as soon as it says it's creating library shut off (or when finished format)
8. plug power back into new drive
9. boot into bios
10. select boot device (should be HDD-0)
11. reboot
12. windows will automatically assign next available drive letter
13. if I made a mistake anywhere in this guide please let me know

9.

cardriver
April 29th, 2004, 22:02 PM
I think I've got a headache from just reading this forum today.. errr nuts

cash_site
May 7th, 2004, 06:06 AM
Well Im sure now you can decide what to do Lynch... :p

But really, if there were errors on the drive, I think you would better off doing a complete format, and Low-level write zeros. Then format, let Windows detect drive letter :p then move Paging file to newish spare drive :D

lynchknot
May 7th, 2004, 06:57 AM
What are you saying? I did a slow format in disk management.

Conan
May 7th, 2004, 07:14 AM
What are you saying? I did a slow format in disk management.

When you restore an image, the errors get carried over too, whether you formatted beforehand or not.

lynchknot
May 7th, 2004, 07:25 AM
OH ok. Well the only thing i'm noticing is that fact that I cannot reinstall Photoshop CS (invalid - Adobe noticed a change in system) Everything else seems to be running fine. My PC is always on 24/7.

Oh yeah, I did not opt for an image with drive image - I made a copy of Drive C, not an image.

http://www.quickbase.com/up/8q9jbnau/g/rbpk/eg/va/copy.JPG

cash_site
May 11th, 2004, 02:12 AM
Have you managed to do something with the Old harddrive Lynch?? Are you just going to leave your OS installed as a spare, or have you formatted it and using it as 2nd HD for paging file and data etc ??

lynchknot
May 11th, 2004, 02:38 AM
You have not seen my install thread? http://www.techzonez.com/forums/showthread.php?t=9785

usergame
May 29th, 2006, 22:41 PM
I just picked up my WD hard drive as well. Maybe I should start a new thread but maybe you guys can help both of us on this thread. Watching Dell commercials or whatever says you can upgrade your computer or hard drive without losing your programs/settings. Will you guys help me to do this? The old drive is smaller and slower so I want to use it for storage but it's already partitioned into C and D. I want a 2 drive PC with probably 2 partitions for master and the slave (?) Thanks.

I'm posting this (lynchknot) as information on this HD's performance. This HD is already broken as of yesterday (Raw Read Error Rate is 1)
This was no noise, no indication that is was dying. I simply rebooted into this blue screen - never to return to windows again nor even able to access files via miniPE to try to recover them.

http://img108.imageshack.us/img108/4281/mvc001s5nm.jpg (http://imageshack.us)


Recovery console was not available

http://img175.imageshack.us/img175/6756/mvc002s9nl.th.jpg (http://img175.imageshack.us/my.php?image=mvc002s9nl.jpg)

http://img175.imageshack.us/img175/3703/mvc003s4mi.th.jpg (http://img175.imageshack.us/my.php?image=mvc003s4mi.jpg)


MiniPE tool - no solution. Only solution is probably a new HD.


http://img108.imageshack.us/img108/7465/mvc004s0xe.th.jpg (http://img108.imageshack.us/my.php?image=mvc004s0xe.jpg)

rik
May 30th, 2006, 04:20 AM
http://img179.imageshack.us/img179/7862/holythreadresbatman7zw.jpg (http://imageshack.us)

Reverend
May 30th, 2006, 19:48 PM
2 years on.

Thanks for the reply lynchknot... oops sorry i meant usergame.

cash_site
May 31st, 2006, 03:44 AM
2 years on.

Thanks for the reply lynchknot... oops sorry i meant usergame.
Is it really? I didnt see the tell-tale edit? :D