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hey guys I have a customer that when he right clicks to go into display properties he gets runtime error:abnormal program terminations in c:\windows\explorer.exe if he tries to get into it by control panel gets same error but it is in rundll32.exe...updated to IE6.0 thinking it is a IE problem did all winupdates...same error...this is the kicker boot to safe mode can configure display properties fine. any takers on this one. gonna try the vid driver.
couple of things to start with phish
Run System File Checker.
Have you run a virus scan?
tried sfc doesn't exist in win ME did not check for viruses cust had it reimaged then we installed our software and now its hosed.
Didn't know it was ME.
If he's re-imaged it i presume you can't run system restore?
you got it and my teir II tech escalated the case to me to fix....bastard:mad: guess I'll be at microsoft.com for awhile.
The only other solutions i can think of at the moment are,try other vid card and monitor drivers.
And make sure the monitor refresh rate is not set too high.
in safe mode
delete the display driver
reboot
reinstall display driver
if you havent done it already
installed the 30.82 cust has tnt2 pro 16meg card...no dice same crap...:mad: I'm about to hose this guy and tell him its a M$ thing and to call their help desk