Word format problem

at one of the workstation there is a problem. After the document is saved, when you try to reopen it, the format looks like if it was simple text.
Anny sugestions :D

you are using m$ word for office?

1st- when you save the document look at the dropbox and select the proper format you want to save it as

ex... txt doc etc.......

if that is not the problem as i believe you knew about that then try deleting the normal.dot template to reset the defaults to factory

then it should save it fine

if you dont know where to locate the file
go here
http://support.microsoft.com/default...EN-US;Q214215&

win2000 and xp are the same



egghead

MS Word 2000, running in Windows NT I belive (anyway the OS makes no difference). The files are being saved in .doc format, which is the default.
I wil try this and see what happens. Thanks:D

the file normal.dot is located in a different place for each os


egghead

Yep, I saw :D
Though I couldn't find it in my W2K machine
I will let you know if this works;)

egghead. You are a saviour. Erasing the normal.dot did the trick. This person told me that haven't had another problem with the format again, and the whole week went on test.
I wish I could fix all my problems this way ;)

right on!

glad i can help

cheers
egghead