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    Phishhead is right. That's the first tool to use....

    Phishhead is right. That's the first tool to use. Just download, install, update & scan your computer. Let the program fix whatever it identifies as definitely bad.

    You may have been infected by...
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    OK so what happens exactly? When he/she gives the...

    OK so what happens exactly? When he/she gives the 3-fingered salute, for example, does your cousin get the task manager or not? If not ... what happens?
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    Congratulations & well done. We assume that your...

    Congratulations & well done. We assume that your cousin's PC is now disinfected. :D

    Yes, prevention is better than cure but, like I said in post #4, keep MBAM updated and always readily to hand. ...
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    Have faith. You shouldn't need to reformat. ...

    Have faith. You shouldn't need to reformat.

    Like we all say .... MBAM first, next SAS then, if not fixed, the big guns .... the Bleeping Computer tutorial. If nothing else works the BC fix will do...
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    Your cousin can try both MBAM & SAS but they may...

    Your cousin can try both MBAM & SAS but they may not fix it.

    If they don't work then follow these instructions ......

    http://www.bleepingcomputer.com/malware-removal/remove-vundo-virtumonde

    ...
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    Yes, good post. I can back up what curio says....

    Yes, good post.

    I can back up what curio says.

    I use MBAM & SAS to clear this infection out of many people's systems.

    Both are great free programs and welll worth installing. Even if you...
  7. Thread: BEEP.SYS

    by musicman
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    10,390

    Agreed this one has been around for quite a while...

    Agreed this one has been around for quite a while now. If the usual programs supplied by AV companies, and the like, still don't fix it, there are plenty of tools available free that will either...
  8. Maybe I should have mentioned this before but -...

    Maybe I should have mentioned this before but - if someone does want to "self advise" & try Combofix - there is now a general basic self help guide at BC here ......
    ...
  9. Glad Superantispyware worked for you, egghead....

    Glad Superantispyware worked for you, egghead. Like FastGame says it's the first port of call in fixing malware but, with this nasty piece of work, SAS doesn't always work.

    Curio's right ... this...
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    Kelly's Korner often comes to the rescue with...

    Kelly's Korner often comes to the rescue with Task Bar issues like this. Download this "fixit" tool, select your problem from the drop-down menus and try the repair .....
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