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Thread: Word up.....and up, and up, and up

  1. #1
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    Word up.....and up, and up, and up

    Hello. when I close Word, there is an error that Word wants to send. Of course, I deny it - then Word says it's recovering a document and starts back up. Everytime I try to close Word the cycle begins again. I have to use task manager to close Word. Has anyone else encountered this poltergeist?

  2. #2
    Phoar!! TZ Veteran zErO's Avatar
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    What version of Word do you use Lynch?
    R.I.P
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  3. #3
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    2003 (11.6113.5703)

    I think is has something to do with macros
    Last edited by lynchknot; July 25th, 2004 at 01:36 AM.

  4. #4
    Super Moderator Super Moderator Big Booger's Avatar
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    http://support.microsoft.com/?kbid=830000

    Have you checked that document. I don't know if that is the exact nature of your problem or not, but it is worth a shot.

  5. #5
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    I have all updates. I tried to manually install update and it said I already have it.

    AppName: winword.exe AppVer: 11.0.6113.0 AppStamp:40077019
    ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
    fDebug: 0 Offset: 027b1e80
    googled and found this: http://www.winguides.com/forums/show...sed&sb=5&part=
    Last edited by lynchknot; July 25th, 2004 at 01:45 AM.

  6. #6
    Super Moderator Super Moderator Big Booger's Avatar
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    try allowing the error to be sent. See if that changes the situation.

    If not, try running a repair on office.

    http://support.microsoft.com/default...b;EN-US;822238

  7. #7
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    thanks - I ran repair, started - same problem. I called Billy and he must have been busy - same problem.

  8. #8
    Super Moderator Super Moderator Big Booger's Avatar
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    try uninstalling it. And then reinstalling it. Before you reinstall it, make sure to delete the office 11 folder in the programs folder.

    Then reinstall.

  9. #9
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    Yeah, I wanted to avoid that route but I started uninstall procedure now.

  10. #10
    Super Moderator Super Moderator Big Booger's Avatar
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    If that doesn't work, I dun't know what to tell you? Maybe open office? Corel Word Perfect?

  11. #11
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    reinstalled, still wants to send error report -

  12. #12
    Techzonez Governor Super Moderator Conan's Avatar
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    Time to reformat.

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  14. #14
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    It has to do with language macro. If I deny fixing it, there is no error.
    Last edited by lynchknot; July 25th, 2004 at 04:00 AM.

  15. #15
    Super Moderator Super Moderator Big Booger's Avatar
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    You could have a macro virus.. have you run a scan lately?

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