Hello again,

I advertised and sold my mother's computer. It left for a while, but it keeps coming back!!!!!!!!

This gentleman has this thing so screwed up, it has a subsystem error in blue and won't go anywhere, OS is ME. Anywhoooooo, I told him to bring his disks over, and he did. We go to reformat and......

The disk has a crack in it, it won't read it!!!!!!!

I called him and told him to call HP to try to get another copy of his software, that I can do nothing without a disk that will read. He called and said they told him they no longer have software for that particular system, he will have to junk it and buy a new one.

HA??????

Is there anyway to find out if someone else has copies of these disks? I'm not real good at surfing for stuff on these sites! The system is HP Pavillion 6835. Is is possible to find the software for this? There was nothing wrong with the disks when they left my house, I don't know what he did to them, but they will not read or burn.

Once again thanks in Advance!

Sharon