August 21st, 2004, 21:35 PM
screen locks up on account name prompt XP
Can anyone help
As soon as the account name is pressed on the opening screen
the system just locks up and the sound is similar to a stuck CD
The only way to start it is press reset and try agian
sometime it can take 5 times this process to start ?
August 21st, 2004, 22:40 PM
If you can still gain access to windows then try looking in the event log to see if there are any error messages, may shed some light on the subject.
August 22nd, 2004, 03:27 AM
Old and Cranky
You can also try going into safe mode and logging into the Admin acct to see if that works.
August 22nd, 2004, 09:54 AM
all bets are off...
I recommend safe mode also. It might be a poorly written driver causing the problem.