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August 28th, 2004, 09:56 AM
#1
Bronze Member
Major Dilemma
Recently loaded Office 2003 Pro, now whenever I click on an icon to open any part of it - Outlook, Word etc 'preparing to install Office' pops up and runs. Cancelling makes no difference as the application still won't run and worse letting it take it's course generates the following - 'Error 1402. Setup cannot open the registry key HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common
Verify you have sufficient permissions to access the registry.
I've had the Office wizard try to respectively fix, re-load and uninstal Office to no avail, in every case the same error message interupts the process. So effectively I cannot access any part of the app. I could format and re-load but
am wary of the effectiveness knowing links to other drives would probably remain. Any idea of the consequences of using reg edit and wiping that location? Thoughts and help appreciated.
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