Decrease your volume of help-desk calls with Windows Server 2003.

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One of the most exciting features of Windows Server 2003 is the Volume Shadow Copy (VSC) service. What's most impressive is that it is fast and easy to implement, and it will have an immediate, positive impact on Help Desk workload because of the way the shadow copy service works with shared folders. The VSC service automatically takes a "snapshot" of the files located in any shared folder where the service has been enabled. These snapshots include an image of the folder's contents at a given point in time.