I have a new computer. I loaded ATT.net without a problem. I set up my email account without a problem. When I when in to switch identities to my associate member, I changed the identity name and then clicked to change to the new identity. I thought I would receive a screen asking me to set up the associate's account. Instead, the computer just searches for the new identity. Now, I'm unable to use email either for myself or my associate. What do I do? I failed to complete My associate's email settings. I can't open Outlook express.