Hello Everyone, long time no see. Having a 16 month old is tough and I cannot get on here for my own pleasure as much as I'd like to. Its good to be back and to say hello!
I've had several computer jobs this weekend and while I made pretty good birthday money these past two days I feel terrible about it. One of these machines had a mind of its own (went to do a house call and said, "um, I gotta take this thing home it's hosed up big time.") Brought it home to find that it had 77 trojan horse viruses on it and over 200 peices of spyware/malware/crapware on it. The next day, another of my customers calls and says, "this thing won't boot, says it can't find C Drive and the windows cd won't repair it, just sits and spins."
Good god, I bet this one has 'em too. Sure enough, hes got not one but 5 boot sector viruses!!!!!
I write this because first I feel bad that these people seem to be so clueless as to their choice, or the lack thereof, of virus protection. Either they buy Norton's (which doesn't do diddley for trojans as far as I see!) and don't ever update it, or they don't have one at all. These people are clueless as far as spyware goes and their browsers are hijacked to the point where you can view nothing for trying to get all the popups out of the way. I know this, NO MACHINE, BUILT AND SOLD or REPAIRED LEAVES MY HOUSE WITHOUT VIRUS PROTECTION, A FIREWALL and AD-AWARE 6 ON IT!!!!! It is included in the price and the customers must pay for it. In their warranty and info sheets they get a quick lesson on maintenance, viruses and spyware.
My question is this, I never really understood how trojans and viruses work. Is there somewhere I can go here on the net to get educated on just how they get into the machine, what they do? Book I can buy? I'm sure many of you seasoned guru's out here whom have helped me countless times to solve some really weird problems (yeah, they only end up at my office door!) would know where I can go to get educated on these menacing things. While 90% of my repairs are because of viruses/trojans, I really don't fully understand how they work.
Thanks for listening,