It was not there yesterday; it was there after boot this morning. I clicked on it and learned that Auto Protect, Email Scanning and Script Blocking are all ON. Full Virus Scan reads: Not Completed--but this is because 2 days ago I did a full virus scan and no viruses were found. (Here I uninstalled and reinstalled NAV because the red X was sometimes there and then gone. This got rid of the red X--briefly.)
OK. Back to this morning. I clicked on the systray red X a 2nd. time and again Auto Protect, Email Scanning and Script Blocking were all on. Same message re full scan. So was I protected or not? I rebooted but the red X was still there and Auto Protect was ON. In all other respects, other programs and my computer were working normally. How does one know with any certainty if I'm protected in these situations? Or can one know?
So I tried to go to Symantec's Knowledge Base for help but no good answer did I find. They had a test for viruses but that page was not accessible I was told. So I clicked the red X once again. This time I was told Auto Protect was OFF. I clicked "OFF" and it immediately changed to ON--AND THE RED X OVER THE SYSTRAY ICON WAS GONE.
So what does one do in situations like this? Assume you are protected red X or not? Uninstall/reinstall and redownload/reinstall all those updates? Get another AV program and accept that you've just wasted $15-16 (half-a-year's subscription)?