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Thread: compaq a3000 problem.

  1. #1
    Platinum+ Member bhxtyrant's Avatar
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    compaq a3000 problem.

    Hello guys,

    Another day another problem lol.A buddy of mine has a Compaq A3000 combo scanner,printer,copier running on a Windows Xp machine.He recently upgraded to SP2 and now the darn thing wont work.We already tried downloading the newest driver from HP/compaq,s site which didnt help.Anyone know of a more up to date working driver?thanks in advance.

    :EDIT: also just wanted to note the printer seems to work fine it is the scanner that isnt working correctly.Whenever we attempt to scan something we get an error saying "16 bit windows subsystem" C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications.Choose 'Close' to terminate the application.
    Last edited by bhxtyrant; March 9th, 2005 at 03:01 AM.

  2. #2
    Hardware guy Super Moderator FastGame's Avatar
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    Bump

  3. #3
    Super Moderator Super Moderator Big Booger's Avatar
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    SYMPTOMS
    If you try to start or install an MS-DOS-based or a 16-bit Windows-based program on your Windows XP-based computer, you may receive an error message that is similar to one of the following:
    16-bit MS-DOS Subsystem
    path to the program that you are trying to start or install
    C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
    16-bit MS-DOS Subsystem
    path to the program that you are trying to start or install
    config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
    16-bit MS-DOS Subsystem
    path to the program that you are trying to start or install
    C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
    Although you may be prompted to quit the program or ignore the error message, either selection makes the program quit.
    CAUSE
    This issue may occur if one or more of the following files are missing or damaged:
    Config.nt
    Autoexec.nt
    Command.com
    RESOLUTION
    To resolve this issue:
    1. Insert the CD into the CD drive or DVD drive.
    2. Click Start, and then click Run.
    3. In the Open box, type cmd, and then click OK.
    4. At the command prompt, type the following commands, pressing ENTER after each command:

    expand CD-ROM Drive Letter:\i386\config.nt_ c:\windows\system32\config.nt
    expand CD-ROM Drive Letter:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt
    expand CD-ROM Drive Letter:\i386\command.co_ c:\windows\system32\command.com
    exit
    5. Start or install the program. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.
    6. Note: The Command.com file is not edited or created in this in the following process. Because of this, you may have to expand it from your Windows XP CD-ROM.

    Start Notepad.
    7. In Notepad, type the following entries:

    dos=high, umb
    device=%SYSTEMROOT%\system32\himem.sys
    files=40

    8. On the File menu, click Save As.
    9. In the File Name box, type Config.nt, and then click Save. Close the Config.nt file.
    10. On the File menu, click New.
    11. In the new blank document, type the following entries:

    @echo off
    lh %SYSTEMROOT%\system32\mscdexnt.exe
    lh %SYSTEMROOT%\system32\redir
    lh %SYSTEMROOT%\system32\dosx
    SET BLASTER=A220 I5 D1 P330 T3

    12. On the File menu, click Save As.
    13. In the File Name box, type Autoexec.nt, and then click Save. Close the Autoexec.nt file.
    14. Start Windows Explorer. Locate the Config.nt file, right-click the Config.nt file, and then click Copy.
    15. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.
    16. Locate the Autoexec.nt file, right-click the Autoexec.nt file, and then click Copy.
    17. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.
    18. Locate the Command.com file, right-click the expanded Command.com file, and then click Copy.
    19. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste. Restart your computer.
    If the issue continues to occur, copy the Autoexec.nt and Config.nt files from the Repair folder in Windows to the System folder. To do so, follow these steps:
    1. Click Start, click Run, type c:\windows\repair, and then click OK.
    2. Right-click autoexec.nt, and then click Copy.
    3. Click Start, click Run, type c:\windows\system32, and then click OK.
    4. Right-click anywhere in that folder, and then click Paste.
    5. Right-click the Autoexect.nt file that you just copied, and then click Properties.
    6. Click to select Read-Only, and then click OK.
    7. Repeat steps 1 through 6 to copy the Config.nt file.
    http://support.microsoft.com/default...b;en-us;324767

    Take a look there for help. may be useful. then again it may not.

  4. #4
    Platinum+ Member bhxtyrant's Avatar
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    Thanks Man! that fixed the problem.Everything seems to be working now.

  5. #5
    Super Moderator Super Moderator Big Booger's Avatar
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    Glad to help. Scanners can be a pain in the arse... and sometimes there just are no fixes other than to go out and buy a new one..

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