Results 1 to 7 of 7

Thread: E-mail with Outlook Express

  1. #1
    Gold Member
    Join Date
    Aug 2002
    Location
    Penna.
    Posts
    400

    E-mail with Outlook Express

    A friend is having intermittant problems getting and sending messages. She is using XP Pro, Internet Explorer, and Outlook Express. Her ISP (RCN) is no help. This is the message that she gets "The connection to the server has failed. Account: 'pop.rcn.com', Server:
    '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
    Error Number: 0x800CCC0E"
    Any suggestions are much appreciated.

  2. #2
    Head Honcho Administrator Reverend's Avatar
    Join Date
    Apr 2002
    Location
    England
    Posts
    14,041
    Has she checked her mail account settings?

    I found a link for setting up accounts. I'm guessing this is the correct RCN:

    =========== Please Read The Forum Rules ===========

  3. #3
    Gold Member
    Join Date
    Aug 2002
    Location
    Penna.
    Posts
    400
    Thanks Reverend for the link. I forewarded it to her with some additional info.

  4. #4
    Gold Member
    Join Date
    Aug 2002
    Location
    Penna.
    Posts
    400
    She tried that link, and called RCN again. They tell her that something in her computer is changing the incomming mail port from 25 to 23. I told her she must have a virus and or spyware on her computer. I directed her to use the online scan at Panda and Trend Micro.

  5. #5
    Old and Cranky Super Moderator rik's Avatar
    Join Date
    Aug 2003
    Location
    Watching Your every move...
    Posts
    4,638
    What is she using for a software firewall?

  6. #6
    Gold Member
    Join Date
    Aug 2002
    Location
    Penna.
    Posts
    400
    Update--, she went to that Panda site and scanned for viruses and spyware.
    She said it found 56 viruses. I believe it was a combination of viruses and spyware. Anyway-the computer is working great again like it should. She is able to get and receive e-mail like normal again.

    rik-- she has no third party firewall. She is behind a router though. I advised her to make sure the firewall in XP is enabled, and she should be pretty safe.
    I also advised her to download AVG again, and that the most important thing about any antivirus is to keep it updated. At least every third day if not sooner.
    Thanks for the suggestions !!!

  7. #7
    Banned adeydas's Avatar
    Join Date
    Apr 2005
    Location
    Some parallel universe
    Posts
    109
    She said it found 56 viruses
    bummer .

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •