HP unit exchange service
In the event of a hardware failure in the computer itself, we will send you a refurbished replacement computer equivalent to or with higher performance than your original system. When it arrives, pack the defective computer in the replacement's box and return it to HP using the enclosed prepaid mailer.
Send-in repair service
Service can be obtained by shipping your PC to the HP Central Repair Center. The PC will be repaired and returned to you.
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH ON THE FOLLOWING PAGE, USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
The HP Software Product License Agreement will govern all Software, which is provided to you with the exception of Microsoft Software. Microsoft Products are licensed to you under the Microsoft End User License Agreement (EULA) contained in the Microsoft documentation online.