October 31st, 2005, 19:19 PM
All of sudden, the folders functions in OE stopped working. I can't use the move/copy to folder icons (they're dead). I can't create a new folder.
I have WinXP/SP2. I rebooted, still no joy. Anyone else had this problem?
October 31st, 2005, 19:44 PM
Go to Start > Run. Type regsvr32 urlmon.dll, and click OK.
Repeat the above for each of the following commands:
October 31st, 2005, 19:56 PM
Compacting the folders sometimes fixes OE issues:
In Outlook Express, go to File > Work Offline. (prevents any messages from being downloaded)
Then go to File > Folders > Compact All Folders (this process may take a few minutes).
Close OE then re-open it.
Last edited by Reverend; October 31st, 2005 at 20:00 PM.
October 31st, 2005, 20:03 PM
still not working
Already compacted, then did the 'run' things. Still no good. Should I reboot? Does it matter whether or not OE is open when I do the above?
October 31st, 2005, 21:14 PM
Rebooted anway. No change. :-(
October 31st, 2005, 21:24 PM
October 31st, 2005, 21:44 PM
Can't find an uninstall/reinstall click at MS. Their check says I am up to date. If I try to download SP2 I get to here:
November 1st, 2005, 21:28 PM
For the benefit of others, I got a fix elsewhere as follows:
Problem is a corrupt ID.
Create new OE ID and import all folders, add-bk, accts., etc., then delete old ID once you're sure the new one is working OK.
Also: disable anti-virus auto-check on email... which is OK providing you have some other safety checker facility in place to stop downloads of infected mails (as I do... SpamKiller) or read your mail on the web before downloading.
Also: compact everything weekly, remembering never to shut OE using Task Mgr while it's doing it.