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Thread: Folders

  1. #1
    Member maglinders's Avatar
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    Question Folders

    All of sudden, the folders functions in OE stopped working. I can't use the move/copy to folder icons (they're dead). I can't create a new folder.
    I have WinXP/SP2. I rebooted, still no joy. Anyone else had this problem?

  2. #2
    Head Honcho Administrator Reverend's Avatar
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    Try these:

    Go to Start > Run. Type regsvr32 urlmon.dll, and click OK.

    Repeat the above for each of the following commands:

    regsvr32 mshtml.dll
    regsvr32 shdocvw.dll
    regsvr32 browseui.dll
    regsvr32 msjava.dll

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  3. #3
    Head Honcho Administrator Reverend's Avatar
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    Compacting the folders sometimes fixes OE issues:

    In Outlook Express, go to File > Work Offline. (prevents any messages from being downloaded)

    Then go to File > Folders > Compact All Folders (this process may take a few minutes).

    Close OE then re-open it.
    Last edited by Reverend; October 31st, 2005 at 21:00 PM.

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  4. #4
    Member maglinders's Avatar
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    still not working

    Already compacted, then did the 'run' things. Still no good. Should I reboot? Does it matter whether or not OE is open when I do the above?

  5. #5
    Member maglinders's Avatar
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    Rebooted anway. No change. :-(

  6. #6
    Head Honcho Administrator Reverend's Avatar
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    reinstall SP2

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  7. #7
    Member maglinders's Avatar
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    Sp2

    Can't find an uninstall/reinstall click at MS. Their check says I am up to date. If I try to download SP2 I get to here:

    http://update.microsoft.com/microsof....aspx?ln=en-us

  8. #8
    Member maglinders's Avatar
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    Thumbs up Fixed

    For the benefit of others, I got a fix elsewhere as follows:

    Problem is a corrupt ID.

    Fix:

    Create new OE ID and import all folders, add-bk, accts., etc., then delete old ID once you're sure the new one is working OK.

    Also: disable anti-virus auto-check on email... which is OK providing you have some other safety checker facility in place to stop downloads of infected mails (as I do... SpamKiller) or read your mail on the web before downloading.

    Also: compact everything weekly, remembering never to shut OE using Task Mgr while it's doing it.

    Thanks, folks.

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