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Thread: MSN Messenger can't open or reinstall

  1. #1
    Banned
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    Feb 2005
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    613

    MSN Messenger can't open or reinstall

    Hey there,

    I got msn messenger 7.5 and I am not able to open it, when I do the windows installer shows up for about 2mins after this message comes up:




    Then When I try to reinstall it the Windows installer once again appears then this message shows up:


    I must add, that my Windows Messenger works perfectly.

    So basically I guess this happened after I used system restore.

    Anyways, high hopes waiting for a solution.

    Thanks in advance

  2. #2
    Junior Member
    Join Date
    Nov 2004
    Location
    Kentucky
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    38
    First try uninstalling it through add/remove programs. Then go to c:\documents and settings\user\application data\microsoft\msn messenger\ and delete that folder. That will remove saved messages, backgrounds, emoticons..etc. Leave if you wish to keep these.

    Go to start-run and type: RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

    They go to start, run, type regedit. Navigate to this key HKEY_LOCAL_MACHINE > Software > Microsoft > MSN Messenger. Delete that key.

    Restart your PC, do a windows update (may be needing the update windows installer) then restart PC again and reinstall latest version of MSN messenger.

    Hope that helps.
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  3. #3
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    As I said before, I can not uninstall msn messenger, they prompt a message then it is not possible for me to do any action.

    So Shall I skip the uninstalling part, and proceed with the rest?

  4. #4
    Head Honcho Administrator Reverend's Avatar
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    Apr 2002
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    England
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    reinstall it over the top of your current one.

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  5. #5
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    I did do that, but it still doesn't work...

  6. #6
    Techzonez Governor Super Moderator Conan's Avatar
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    It's time to reformat the hard drive then.

  7. #7
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    Feb 2005
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    lol, nope, I got too much valuable thinggies....Rik's treasure chest

    nah, it's okay, it's fixed, so the problem was, that some file were missing, and I used the msn messenger directory of a friend and I pasted the data

    thats all, simple as 123 ¶¼ª-¾÷67º

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