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Thread: USER32.dll error

  1. #1
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    USER32.dll error

    Am trying to play a game but on launch of exe... keep getting "the procedure entry point GetRawInputDeviceInfoW could not be located in the dynamic link library USER32.32.dll.
    I have installed latest version of DirectX and renamed the d3d8thk file which was giving a similar error. Can anyone help with fixing this error. Thanks in anticipation

  2. #2
    Head Honcho Administrator Reverend's Avatar
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    What game? Is it the full version or a demo version?

    Have you tried reinstalling XP SP2.

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  3. #3
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    user32.dll error

    the Game is Need for Speed Most wanted.. not tried SP2 as PC is work PC has service pack 4 on it already. Thanks P

  4. #4
    Head Honcho Administrator Reverend's Avatar
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    Quote Originally Posted by PREDATO8
    the Game is Need for Speed Most wanted.. not tried SP2 as PC is work PC has service pack 4 on it already. Thanks P
    So you are using 2000 not XP?

    Moved to 2000 forum.

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  5. #5
    Head Honcho Administrator Reverend's Avatar
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    Are you using the latest version of DirectX

    DirectX 9.0c

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    Yes . FYI NBA live 06 plays fine... could it be something to do with the installer not installing all files?

  7. #7
    Head Honcho Administrator Reverend's Avatar
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    Can you run dxdiag from the Run box with no errors.

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  8. #8
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    No i get the same error " the procedure entry point GetRawInputDeviceInfoW could not be located in the dynamic link library USER32.32.dll."

  9. #9
    Head Honcho Administrator Reverend's Avatar
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    Is that definately the correct filename??

    Never heard of USER32.32.dll, should be USER32.dll


    Uninstall the game, then reinstall DirectX 9.0c. Can you run dxdiag now without errors.
    Last edited by Reverend; December 8th, 2005 at 21:28 PM.

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  10. #10
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    Just done that same error without game installed. error is user32.dll

  11. #11
    Old and Cranky Super Moderator rik's Avatar
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    Check the Event Viewer and see if the error is listed there. If so, what does it say?

  12. #12
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    Apart from ths error : "The device, \Device\CdRom0, has a bad block." Nothing about dxdiag or user32.dll

  13. #13
    Old and Cranky Super Moderator rik's Avatar
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    I am including several links that explain what Event Viewer is and how it can be used. Useful information can be gleaned from the logs, but in typical fashion they don't make it easy for the everyday user to interpret.
    Take a look at these and see if they help.

    http://ask-leo.com/what_is_the_event...ld_i_care.html

    http://www.windowsnetworking.com/j_helmig/wxpevent.htm

    http://support.microsoft.com/default...308427&sd=tech

    http://support.microsoft.com/default...302542&sd=tech

    Don't be intimidated if the articles are for Windows NT or Windows 2000. Event Viewer for those is the same as in XP.

  14. #14
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    Quote Originally Posted by PREDATO8
    Am trying to play a game but on launch of exe... keep getting "the procedure entry point GetRawInputDeviceInfoW could not be located in the dynamic link library USER32.32.dll.
    I have installed latest version of DirectX and renamed the d3d8thk file which was giving a similar error. Can anyone help with fixing this error. Thanks in anticipation
    When you said you renamed d3d8thk? Did you install directx 9, restart into safe mode, delete d3d8thk.dll from the c:/winnt/system32 folder. Then rename the d3d8thk.w2k to d3d8thk.dll.

    Just want to clarify that is what you did. That is the common fix for this problem. If you cannot find the d3d8thk.w2k file, it's located in the directx install cab. I can't remember which but I could find it.
    http://www.eztechhelp.com

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  15. #15
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    Quote Originally Posted by gamedango
    Just want to clarify that is what you did. That is the common fix for this problem. If you cannot find the d3d8thk.w2k file, it's located in the directx install cab. I can't remember which but I could find it.
    Posted the fix over a year ago here (post #4)

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