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May 13th, 2006, 23:22 PM
#1
Add or Remove Program Problem
When I purchased my computer CA eTrust Antivirus was installed. Since I use Panda Antivirus, I attempted to uninstall using add or remove programs on the control panel. It did not uninstall correctly. The entry on the add/remove programs screen was the name CA eTtrust Antivirus, the size 12.05MB and that it was rarely used. No entry to remove or change the program. I manually removed the program files and removed the registry entries. I then installed Panda 2004 and later installed Panda 2005 with no problems. The new version 2006 has a program to check for incompatible antivirus programs. When I try to install 2006, it says eTrust is installed, is incompatible and must be removed. Of course it says to use the add or remove programs which I cannot. There are no eTrust files or registry entries on the computer. The only reference to eTrust is the entry I stated above on the add or remove screen. Does anybody have any ideas on how to solve this problem. Any help would be appreciated.
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