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Thread: So here is my problem...

  1. #1
    Junior Member
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    So here is my problem...

    Hey everyone.
    I have had this problem for about a month now.
    It is the Internet explorer has encountered and error.
    So people told me to download Foxfire.
    The i get the same message different words
    "foxfire.exe has...."

    so i have looked all over the internet to fix.
    have done alot of things to try and solve.
    none have worked.

    THEN i got to thinking...i only get that error when there is a video on the site.
    so i hope this helps you when your helping me.
    and so i am asking for your help everyone.

    Then i looked under Event viewer under Application.
    I would see a red X when the error happend and this is the
    Description:
    Faulting application firefox.exe, version 1.8.20060.42618, faulting module pavlsp.dll, version 5.10.13.47, fault address 0x00004a90.

    and according to someone i know "pavlsp.dll is a file of Panda Anti Virus and is causing this particular error"

    and was told to post my Hijack log.
    because this will help fix the problem? apparently?


    ------------------------------------------------------------------------------------------------------

    Logfile of HijackThis v1.99.1
    Scan saved at 12:17:46 AM, on 23/05/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\WINDOWS\system32\mmc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\mIRC\mirc.exe
    C:\Documents and Settings\Steven Backer\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/myway
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.pandasoftware.com/redire...wnload&lang=eng
    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [LUPGCONF] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\LUpgConf.exe" /RunOnce:4_02_00
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing)
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
    O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
    --------------------------------------------------------------------------
    So please someone help

  2. #2
    The Beast Master TZ Veteran PIPER's Avatar
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    Did you install Panda around the time that the problem started?

  3. #3
    Super Moderator Super Moderator Big Booger's Avatar
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    Quote Originally Posted by PIPER
    Did you install Panda around the time that the problem started?
    If so I would uninstall it and try again. :d

  4. #4
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    You could try what they said and uninstall Panda and use AVG Free or Avast.

    Are the videos flash ones (like ones on Youtube)?

    If so, you could try to (re)install waveshock and flash player for foxfire or IE. I had a similar problem with my foxfire.

    Also check if your browsers are updated.

  5. #5
    Bronze Member
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    Your ThisHijack log looks clean.

    Edit:

    pavprsrv.exe file missing.

    O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing)
    Last edited by Kane; May 24th, 2006 at 15:23 PM.

  6. #6
    Junior Member
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    Quote Originally Posted by PIPER
    Did you install Panda around the time that the problem started?
    No i have had panda on my computer the day i got it.
    and i have had it for almost a year now.
    I only got the problem a month ago.

  7. #7
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    tarun
    I downloaded all that stuff again and still get the same problem.
    And yes it is on sites like youtube and break and stuff like that

    Kane
    Do you know how i can fix the missing file?

  8. #8
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    Your mdm.exe might be a virus

    Your mdm.exe process (Machine Debug Manager) is in your folder C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe. Actually it should be in the folder C:\Windows\System32. See http://www.neuber.com/taskmanager/process/mdm.exe.html. You might have a virus running.

  9. #9
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    Sorry but I might be wrong on that. Not sure. Further down the page on that same link a couple of people stated that it might also be in the same directory that yours is in. Hopefully someone else will respond who knows more about it than me.

  10. #10
    Bronze Member
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    Hi backer,

    You will need to uninstall and reinstall Panda Titanium Antivirus 2005 to solve this problem.

    http://www.pandasoftware.com/com/sup...oma=2&pagina=1

    http://www.pandasoftware.com/com/sup...oma=2&pagina=4

  11. #11
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    mdm.exe

    Your mdm.exe process (Machine Debug Manager) is in your folder C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe. Actually it should be in the folder C:\Windows\System32. See http://www.neuber.com/taskmanager/process/mdm.exe.html. You might have a virus running.
    If you install vs2003, mdm.exe is found in c:/program files/common files/microsoft shared/vs7debug.
    Last edited by Kane; May 25th, 2006 at 15:17 PM.

  12. #12
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    k.
    ill give all of this a try and let you guys know how it goes.

  13. #13
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    k so i took off panda and put it back on. Now it seems to be fine. My problem had gone away.

    BUT.

    Another problem has shown up.
    Since i put panda back on my computer has been going extreamly slow in loading things.
    Is there anything/program to fix this? as in speed up my computer

  14. #14
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    problem is back..
    i get this..in event viewer..

    Faulting application firefox.exe, version 1.8.20060.42618, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00010f29.

    how do i fix

  15. #15
    Hardware guy Super Moderator FastGame's Avatar
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    Just for the heck of it, give Memtest 86 a try.

    Since i put panda back on my computer has been going extreamly slow in loading things.
    Panda is one of the heavier AV's, it'll make all kinds of PC's crawl. Check the settings and see if it's set to scan Archives on-access, if it is then try without archive scanning.

    Have you tried another AV yet ?

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