A good friend had asked me where she might get some help and assistance with a problem concerning Microsoft Office 2007 installation. I gave her the name of a couple of boards ( this one included ) but that is another story. She asked on one board and can get no where, and has pleaded with me for some help. I am posting it here, with the hope that the great people here can help out.
Denyse, I did as you said and asked this quesiton on NEOWIN, but only got a dumb reply that it had to be there. Would you please ask some of your contacts for me?
This is the message she posted.
She said she got a message that it had to have been installed and removed or bundled or what ever, and just too bad, more or less. She then posted this follow-up; to no responsesI just downloaded the latest Beta of MS Office. When I attempt to install it onto my NEW Computer, it tells me that it is a Beta (like I don't know that) and it cannot upgrade and install the program onto my computer.
I never had MS Office on this computer, to my best knowledge, as it is new. I first called DELL from where I bought it, and they told me that they never install beta software onto a new computer.
I have a lot of stuff on it that I need, so I do not want to send it back to them.
What can I do to get the computer to let me install Office?
Now, I did try to install Internet Explorer 7 a few times, and each time, it crashed out. But that is the only Microsoft product other than Windows Professional XP with SP 2 that came on the computer.
Please help me if you can.
Can anyone help her, or tell me where she might go to get help?There is no trace that I can find in the registry for OFFICE anywhere. There is no directory for Microsoft office either.
Can anyone PLEASE give me an idea of how to search this out and remove a trace of something that is not there?
Or is there a better board to go to and ask?