Hello, I'm new here to the forums. I would like to replace the optical drive in my notebook. It is a Gateway 7410GX. It's stopped allowing me to burn cd's, everytime I try to burn a cd in any program it tells me there is an error and ruins the disc. The drive spins then slows down, and repeats it until finally the error pops up. I called gateway tech support and they say they don't have instructions on how to remove the drive and replace it, and they also say they don't have any drives to send me.
The reason I'm trying to replace the drive is because the firmware/driver updates are no where to be found. In the hardware profile it says the drive is a Slimtype COMBO LSC-24082K. I've found a driver for a Lite-On model of the same model number but when I try to install it, the computer displays an error message saying it doesn't recognize the device. The Lite-On model is also an external model.
In any event, I was wondering how invasive it might be to replace the drive and if so how to do it, if anyone could help me that would be great.
P.S. The case is manufactured by Arima - it appears to be a "Shadow" model, if that helps at all