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July 16th, 2006, 19:50 PM
#1
Member
Messenger installation problem - [FIXED]
I was using Msn Messenger 7.5 which I accedently got uninstalled.
While reinstalling it, my PC was struck by a power failure when the installation was right in the middle.
Now when I try to install it I get an error message that "C:\WINDOWS\Installer\{CEB3A11A-03EA-11DA-BFBD-00065BBDC0B5}'. A file with this name already exists. Please rename or remove the file and click retry,or click Cancel to exit."
I`ve tried to browse for the folder "C:\WINDOWS\Installer" but i`ve come to know that the folder "Installer" does not exist in the directory Windows. I`ve even searched the hidden files but no use.
Please tell me wat can I do to install messenger now.
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July 16th, 2006, 20:36 PM
#2
Head Honcho
Administrator
The Installer folder is hidden by default.
Windows Explorer > Tools > Folder Options. On the view tab put a check in "Show hidden files and folders" and uncheck "Hide protected operating system files (recommended)". Accept the warning message and then click Apply.
Navigate to C:\WINDOWS\Installer
Also, go to Add or Remove Programs in control panel and if messenger 7.5 is listed try uninstalling it first, then reinstall.
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July 16th, 2006, 20:42 PM
#3
Head Honcho
Administrator
BTW, rather than using 7.5 why don't you upgrade to Windows Live Messenger 8.0.
You should be able to install that version without getting the error messages.
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July 16th, 2006, 23:03 PM
#4
Friendly Neighborhood
Super Moderator
you could try the MS msi clean up utility found here http://download.microsoft.com/downlo...bd/msicuu2.exe
it says its for MS office. but once it is installed point to the messenger location and run it. This utility has helped me out of quite a few install failures.
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July 17th, 2006, 20:17 PM
#5
Member
Thnx a lot reverend.I got my problem fixed.
But the MS msi clean up utility mentionerd by phishhead didn`t work as messenger was nt listed in it.
but thnx for ur assistance.
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