FF has been acting up. It used to be that when I clicked on the down arrow of the address bar I'd get a list of 10-15 sites I'd previously visited. Now all that happens is that clicking the down arrow just highlights any address in the bar. 1 url might appear.
When I wrote FF they suggested I try creating a test profile; I followed their instructions but all that happened was that when I clicked on the FF desktop icon, I got the message I should shut down the current FF app or restart my computer. I tried that, but got the same message. I then tried saving my bookmarks outside of FF and deleting/reinstalling FF. My bookmarks got saved and copied to the just downloaded FF version (the latest) but the address bar down arrow still only highlights any address in the bar.
The FF people said that if the Test Profile didn't work, the problem might lie outside of FF. They did not expand on that.
Now, today, I have tried 15 times to get through to a site by clicking on a link and by typing in the url in the address bar. Finally I got through to the site and got a key I needed in an email from the site that should have enabled me to download the free program I wanted. I again repeatedly failed to access the site. And suddenly when all I did was click on the FF desktop icon, a file called rar.rar (or something like that) appeared, it had downloaded but Windows didn't recognize the .rar file type. And the free program could only be accessed today no later than 6 PM ET July 30...so the jig is up there.
I was also unable to access the site using MSIE; however, I have had NO trouble today accessing tons of other sites with FF or IE by typing in a url or clicking a link.
What might the problem be if not FF? What can I try as a corrective action...any ideas?