How to fix almost all Shockwave issues?
A version of Shockwave Player is pre-installed with some popular Internet browsers. Sometimes, damage to the Shockwave Player that's already installed can prevent your upgrading to the latest Shockwave Player. You can resolve almost all difficulties encountered with the Macromedia Shockwave Players by taking the following steps:
To fix most Shockwave issues:
1. Make sure you have the latest version of your Internet browser. Download the latest versions of Microsoft Internet Explorer , Netscape Navigator /Communicator, and America Online at their web sites. If there is a more recent version, download its installer to your desktop. Don't run this installer yet.
2. To uninstall the Shockwave player on Windows use the Add/Remove programs feature in the Control Panel to uninstall Shockwave. To uninstall the Shockwave player on a Macintosh OS, run the installer from the following link. This installer also contains an uninstaller:
Shockwave Player installer/uninstaller (Macintosh)
Save the uninstaller to your desktop, then quit/exit any applications you have open. Launch the uninstaller from your desktop and follow the instructions in the dialog boxes which appear.
3. If you downloaded the installer for a more recent version of your Internet browser, launch that installer now and follow its instructions.
4. Finally, reinstall the Shockwave Player.
Note: If you are using Internet Explorer for Windows and no dialog boxes appear when attempting to download the Shockwave Player, you may be experiencing an issue with Microsoft's Install On Demand feature. Download the standalone installer available on the Shockwave download center under item 3.
If you had previously indicated to Internet Explorer that you did not wish to install the Macromedia web Players, Install On Demand will prevent their subsequent installation. You can undo this setting with the executables below: