We're out here anchored aboard a tug and barge and can't easily contact HP.
We have a computer upstairs that will not let us install our printer, saying that we have a newer version of the software already installed. It's not true. Lies. All lies.
This is where you guys come in. Where else can we find a place to remove the non-existant printer? We've already pulled the printers out of the control panel and the program files, and the captain even bravely took out the references in the registry. The computer still insists that the newer drivers are in there somewhere.
HP's site is not runing well tonight either so downloading drivers is tricky too. We figured to use the download version and do away with the CD version altogether. No luck.