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Thread: IE 7 keeps crashing

  1. #1
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    IE 7 keeps crashing

    IE7 has been crashing the past two weeks and I get the following "
    I am running Vista Ultimate

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 7.0.6001.18000
    Application Timestamp: 47918f11
    Fault Module Name: StackHash_fd00
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 0
    Exception Code: c0000005
    Exception Offset: 00002ef1
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160


    I Googles stackhash_fd00 which I think is a lead, but I can't see any answers that I understand. Help, please Mike
    Last edited by mike13; April 10th, 2009 at 01:37 AM.

  2. #2
    Head Honcho Administrator Reverend's Avatar
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    Uninstall flash and java. Download and reinstall them.

    Flash player

    Java

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  3. #3
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    Thanks Reverend for the suggestion. I disabled the 7 addons, and the crashes stopped. I had to go back enable the Shock Wave from Adobe,
    but everything still seems OK. No more crashes. I guess it was one of the other addons that was causing the problem. If the probelm comes back, I will uninstall the Shockwave and reinstall per you suggestion. Many thanks, Mike

  4. #4
    Head Honcho Administrator Reverend's Avatar
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    To narrow down the problem to a particular addon try enabling them one by one until the crash returns.

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