April 10th, 2009, 01:34 AM
IE 7 keeps crashing
IE7 has been crashing the past two weeks and I get the following "
I am running Vista Ultimate
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 0
Exception Code: c0000005
Exception Offset: 00002ef1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I Googles stackhash_fd00 which I think is a lead, but I can't see any answers that I understand. Help, please Mike
Last edited by mike13; April 10th, 2009 at 01:37 AM.
April 10th, 2009, 21:33 PM
Uninstall flash and java. Download and reinstall them.
April 11th, 2009, 15:49 PM
Thanks Reverend for the suggestion. I disabled the 7 addons, and the crashes stopped. I had to go back enable the Shock Wave from Adobe,
but everything still seems OK. No more crashes. I guess it was one of the other addons that was causing the problem. If the probelm comes back, I will uninstall the Shockwave and reinstall per you suggestion. Many thanks, Mike
April 11th, 2009, 18:32 PM
To narrow down the problem to a particular addon try enabling them one by one until the crash returns.