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Thread: Outlook Express - sends message multiple times

  1. #1
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    Outlook Express - sends message multiple times

    I have XP Pro. When I send an e-mail in Outlook Express, I get an error message indicating their were problems. The message remains in the Outbox, and if I do not delete it, would sit there and be sent multiple times. (I sent to my office e-mail and got 21!!
    I almost think this could be a worm, or some kind of malware causing this, but I have Avast. I run Ad Aware. Also, the Microsoft malicious software removal tool (whatever the correct name)... No indication of what is causing my problem.
    I uninstalled down to IE 6 and re-installed IE 8, and re-installed SP 2 & SP3. It did not eliminate the problem.
    I welcome a fix, if there is one. Then, I'll seek help for a problem with You Tube not playing videos when every other place seems just fine. But that's another thread?

  2. #2
    Head Honcho Administrator Reverend's Avatar
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    Moved thread.

    Your Outbox may be corrupt. Delete the Outbox.dbx file and then a new one will be created when you restart OE.

    To delete that file navigate to:

    C:\Documents and Settings\~ username~\Local Settings\Application Data\Identities\~ id number~\Microsoft\Outlook Express.

    Delete the Outbox.dbx file

    Alternatively you can locate that Outbox.dbx using Search from the Start Menu.

    Note: to locate that file you must have "Show hidden files and folders" enabled.

    Windows Explorer > Tools > Folder Options > View > Show hidden files and folders.

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  3. #3
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    Unable to delete Outbox.dbx file

    Quote Originally Posted by Reverend View Post
    Moved thread.

    Your Outbox may be corrupt. Delete the Outbox.dbx file and then a new one will be created when you restart OE.

    To delete that file navigate to:

    C:\Documents and Settings\~ username~\Local Settings\Application Data\Identities\~ id number~\Microsoft\Outlook Express.

    Delete the Outbox.dbx file

    Alternatively you can locate that Outbox.dbx using Search from the Start Menu.

    Note: to locate that file you must have "Show hidden files and folders" enabled.

    Windows Explorer > Tools > Folder Options > View > Show hidden files and folders.
    *********************
    Search turns up nothing when I type in "Outbox.dbx."
    I get bogged down trying to get there with your
    "C:\Documents and Settings\~ username~\Local Settings\Application Data\Identities\~ id number~\Microsoft\Outlook Express." suggestion.

    Local Settings does not appear to be there, and I'm unclear about "id number" Maybe I'm doing something wrong - as usual.

    I did search for plain ".dbx" and only one result turned up...to do with music.

  4. #4
    Old and Cranky Super Moderator rik's Avatar
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    Do you have "Show hidden files and folders" enabled?

  5. #5
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    Hidden files

    Yes, I do! At least that's what I see when I follow the directions to make them show up.

  6. #6
    Head Honcho Administrator Reverend's Avatar
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    Another option to try is empty your "Sent Items" folder.

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  7. #7
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    With over 2,600 messages? That's a lot of available back-reference. Besides: are they not a Local Folder?
    I may have come up with a fix. I have all e-mails coming to my cox.net account now fetched on over to my gmail account.

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