I was given a new iPod, which I was charging from my PC. Suddenly my laptop froze and the screen turned pink. I had to switch it off and on. It took an age to start up again.
I stopped charging the iPod, but the screen froze again. I'd only this morning done an AV in safe mode, so tried to do system restore. I got the following message:
'System restore is unable to protect your computer. Please restart your computer and run system restore again.'
I restarted but it still didn't work. I tried to do it in safe mode, but it won't go to safe mode.
Any suggestions please!