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Thread: Adobe Flash won't install

  1. #1
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    Adobe Flash won't install

    I am using IE 8, Outlook and XP. about 3 months ago I installed IE 8 and since that time, adobe Flash has refused to download.
    Please Help !!!!!
    Don Jane

  2. #2
    Head Honcho Administrator Reverend's Avatar
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    There may be a corrupted version of flash already installed.

    Follow the instructions here to uninstall flash:
    http://kb2.adobe.com/cps/141/tn_14157.html

    Then restart your machine and download the latest version from here:
    http://get.adobe.com/flashplayer/

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  3. #3
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    I uninstalled adobe and restarted my machine and reinstalled adobe and still no adobe

  4. #4
    Head Honcho Administrator Reverend's Avatar
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    Clear your browsing cache.

    Go to Tools > Internet Options. On the General tab click the Delete button.

    Download the offline installer from Adobe http://www.macromedia.com/go/full_flashplayer_win_ie

    Close IE and run the installer.

    When it has installed reopen IE.

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  5. #5
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    Thanks Reverend, but still not working !!!!

  6. #6
    Head Honcho Administrator Reverend's Avatar
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    Go to Tools > Manage Add-ons > Enable or Disable Add-ons.

    Is 'Shockwave Flash Object' in the Enabled list.

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  7. #7
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    Shockwave is not in list

  8. #8
    Head Honcho Administrator Reverend's Avatar
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    Navugate to this location:

    C:\WINDOWS\system32\Macromed\Flash

    Inside that folder look for a file ending in ....FlashUtil.exe (or similar)

    Click on that file and it should update your flash and fix any missing files.

    Restart your computer when done.

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  9. #9
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    All that file did was uninstall adobe flash - it didn't reinstall flash at all

  10. #10
    Head Honcho Administrator Reverend's Avatar
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    When you say Flash refuses to download, what error are you getting.

    Could you copy and paste the link to a specific site that you visit that requires Flash.

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  11. #11
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    http://tsn.ca/
    -When I download flash, i says that download is complete but it won't work
    Thank you

  12. #12
    Friendly Neighborhood Super Moderator phishhead's Avatar
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    try to download flash from here:

    http://get.adobe.com/flashplayer/?promoid=BUIGP



  13. #13
    Head Honcho Administrator Reverend's Avatar
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    Go to this page http://www.adobe.com/software/flash/about/
    it will tell you what (if any) version you have installed.

    If it says no version is installed it should give you the option to install it.

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  14. #14
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    It says that flash has already been downloaded but it still doesn't work and it is not in the list of all programs !!!!

  15. #15
    Friendly Neighborhood Super Moderator phishhead's Avatar
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    what if you download ccleaner and run the registry scan on it and do a system cleaner.
    http://www.filehippo.com/download_ccleaner



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