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Thread: vmm32.vxd problem in win 98

  1. #1
    Titanium Member efc's Avatar
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    vmm32.vxd problem in win 98

    Vmm32.vxd not found on boot. Getting conflicting info on the net concerning this problem. I am not going to state my guesses at this point and wait for help from anyone that may have solved this in the past.

    The computer in question is a key computer for a non-profit organization. While they do have some backups, it would cause a significant hit if a reformat and OS reinstall is called for.

  2. #2
    Titanium Member efc's Avatar
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    found solution

    Microsoft Knowledge base Q191874 had the answer.

    Error Message: VMM32.VXD: Missing/Unable to Load
    The information in this article applies to:

    * Microsoft Windows Millennium Edition
    * Microsoft Windows 98 Second Edition
    * Microsoft Windows 98
    * Microsoft Windows 95

    If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

    http://support.microsoft.com/support...hwddresctr.asp

    SYMPTOMS
    When you start Windows, you may receive the following error message:
    VMM32.VXD: Missing/Unable to Load. Press any key to continue.
    Pressing any key causes the "Shutdown" screen to appear.
    CAUSE
    This behavior can occur for either of the following reasons:

    * This behavior can occur if the Umaxis11.386 file is being loaded from the System.ini file. This file is used by UMAX scanner software.
    * This behavior can be caused by a file that is used by the Genius scanner software. The Genius scanner file is named Smis11.386.

    RESOLUTION
    UMAX Scanner Software
    To resolve this issue, contact UMAX to inquire about the availability of a fix for this issue. There is a patch to correct this problem available on the UMAX Web site at:

    http://www.umax.com/support/knowledg...m?docs=SC00049

    The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

    To work around this issue, follow these steps:

    1. Restart your computer with a Windows Startup disk.
    2. Type the following lines, pressing ENTER after each line:
    c:
    cd windows
    3. edit system.iniPress ALT+S, and then press F.
    4. Type umaxis11.386, and then press ENTER.
    5. Disable the line containing "Umaxis11.386" by placing a semicolon ( at the beginning of the line.
    6. Press ALT+F, press X, and then press Y.
    7. Remove the Windows Startup disk, and then restart your computer.

    Genius Scanner Software
    To resolve this issue, contact Genius to inquire about the availability of a fix. For updated Genius scanner software, visit the Genius Web site:

    http://www.genius-kye.com/

    The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
    MORE INFORMATION
    The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

  3. #3
    Head Honcho Administrator Reverend's Avatar
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  4. #4
    Precision Processor Super Moderator egghead's Avatar
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    thats the scary part about windows

    you can install a program from another manufacture and it messes up your os

    so you blame the crappy os and re-format

    but it turns out to be a device driver from a company that should try harder before releasing there products to the public

    ati graphics cards had this problem with bsod in win9x

    it also slowed the computer as well

    glad to see you got it figured out

    nice one efc!
    ------------------------------------------------------------



  5. #5
    Titanium Member efc's Avatar
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    Thanks everyone.

  6. #6
    Titanium Member efc's Avatar
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    To anyone that might run across this problem in the future, the above fix worked perfectly.

  7. #7
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    New solution

    As I encountered the same problem on Windows98 SE after installing a Umax scanner with an ASPI-Card I was very glad to find this thread which helped me a lot! In the meantime Umax seems to have updated the website and now there is a new solution to this, not requiring any start-up disk. Here is what they write now:

    Record ID: SC00049

    Vmm32.vxd errors on boot up of Windows 95/98

    Symptom: "VMM32 Missing or corrupted unable to load Windows" on bootup
    ATX system shuts off on boot-up.
    Next boot takes you into "Safe Mode".
    Only able to boot into "Safe Mode"

    Solution: There is no need to reformat the hard drive!!! This solution is only for UMAX SCSI scanners!!! The virtual device driver for the UDS-IS11 SCSI card is too slow for newer processors and corrupts Window's virtual memory manager (VMM32). Also, an incomplete installation of the scanner can result in this error, as the driver for the SCSI card isn't loaded. This file will be recreated in Safe Mode so no permanent damage is done to your system. However there is an easy and quick solution for this problem.

    Note: It is a good idea to print out these instructions so you will have them handy throughout the process.

    If using a UMAX supported ASPI compatible SCSI card or you wish to quickly restore the system, follow these steps:

    1. Click on the "Start" button and choose "Run".

    2. In the "Open:" field type "sysedit" and click on the "OK" button.

    3. The System Configuration Editor will open. Choose the "C:\WINDOWS\SYSTEM.INI" window.

    4. Scroll down to the "[386 enh]" section. The first line under below "[386 enh]" will read: "Device=c:\windows\umaxis11.386".

    5. Disable this line by entering two (2) semi-colons in front of it: ";; Device=c:\windows\umaxis11.386".

    6. Pull down the "File" menu and choose "Save". Pull down the "File" menu again and choose "Exit".

    7. Restart the computer.

    For the UMAX UDS-IS11 SCSI card, follow these instructions:

    1. If you can not get into a regular mode of Windows to follow these instructions follow the above instructions.

    2. Download the Patch for Vmm32.vxd error message located here.

    3. Install VistaScan software from your UMAX CD by doing a "Typical Installation".

    4. Restart the computer. When the computer displays "Starting Windows 95..." hold down the shift keys.

    5. Your computer will start in "Safe Mode". Click on the "OK" button in the window notifying you that you are in "Safe Mode".

    6. Click on the "Start" button, then choose "Find" and then "Files or Folders".

    7. In the "Named" section type "Umaxis11.exe" and then click on "Find Now".

    8. Double click on the file that is found. Wait for the unzipping procedure to prompt you for a directory. Please make sure that you direct it to your Windows folder. Example: "C:\Windows".

    9. Restart your computer by clicking on the "Start" button, then choosing "Shut Down". Check the "Restart the Computer?" option and click on the "Yes" button.

    If you have followed BOTH sets of above instructions and are still using the UDSIS11 SCSI card then you must do the following to make it function again.

    1. Click on the "Start" button and choose "Run". In the "Open:" field, type "sysedit" and click on the "OK" button.

    2. The System Configuration Editor will open. Choose the "C:\WINDOWS\SYSTEM.INI" window.

    3. Scroll down to the "[386 enh]" section. The first line under below "[386 enh]" will read: ";; Device=c:\winodws\umaxis11.386".

    4. Remove the two semicolons in front of the line. The new line will read: "Device=c:\winodws\umaxis11.386".

    5. Pull down the "File" menu and choose "Save". Pull down the "File" menu again and choose "Exit".

    6. Restart your computer by clicking on the "Start" button, then choosing "Shut Down". Check the "Restart the Computer?" option and click on the "Yes" button


    All of this is to found at http://www.umax.com/support/knowledg...ords=vmm32.vxd

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