November 11th, 2002, 20:45 PM
Hi all. For the last few days I have been unable to send pics with any messages I send. To be more precise, the pics insert but the recipients receive the "red x" instead. All the messages in my sent folder have the red x, but I sent a test to myself and I now see the pics just fine (I changed nothing), but still all my recipients state they are not getting them.
I hope this makes sense, strange problem.
November 11th, 2002, 21:04 PM
what kind of format are the pictures...jpg, gif,tif,etc?
November 11th, 2002, 23:05 PM
thanks for the reply phishhead, they are jpg and gif.
November 11th, 2002, 23:16 PM
when was the last time it worked? and has anything changed since then...hardware or software changes....
November 11th, 2002, 23:20 PM
what ISP do you use? and do you have outlook 2000 or xp to test a different mail client
November 11th, 2002, 23:21 PM
I have been getting e-mails for about 4 days that the pics aren't coming through. The first day, I checked everything, changed nothing and "voila" I can view the pics, but it seems no one else can. As for changes, I haven't changed anything. I did a clean-up last week (like I always do) and got rid of the usual, temp files, cookies, temp int files.
November 11th, 2002, 23:28 PM
try the update
Cumulative Update for Outlook Express 6.0 SP1
This update contains fixes and enhancements to Outlook Express 6.0 SP1 as well as eliminates all previously addressed security vulnerabilities affecting Outlook Express 6.0 SP1.
Version - 6
Release Date - 30 Oct 2002
Estimated Download Size/Time @28.8 - 1,980 kb / 10min
thanks to fastgame
get it here
if its already installed let us know
November 11th, 2002, 23:30 PM
Have any of the folks that are receiving your e-mails tried to right click on the red X and then select show picture? If so what happens when they do?
November 11th, 2002, 23:32 PM
Kelli,are you embedding the images in the message body,or sending them as attachments?
November 11th, 2002, 23:40 PM
Well egghead, that would be if I have sp1 installed, right?
I do not, that is a whole different problem for me.
@Tinker, I never thought of that. Will ask.
@phishhead, rogers, and I tried outlook, and another e-mail address, but I don't see the difference as now I'm seeing the pic, but everyone else is saying they can't. I just received another e-mail reply, telling me still no go, with the pic right smack in the middle of the e-mail!
November 11th, 2002, 23:41 PM
thanks for all your help on this one-you guys are great!
@ Reverend, I've tried both and no go.
November 11th, 2002, 23:50 PM
Kelli,send me the email,and i'll see if i get the same problem.
November 11th, 2002, 23:54 PM
Thanks Reverend, sent.
November 12th, 2002, 00:02 AM
Just received it,works fine for me.
It maybe a problem with your recipients ISP's
November 12th, 2002, 00:11 AM
Thanks for all your help everyone! I will have to ask them who they use-I know a few of them are the same as me, I just find it strange that it's 20 other people's problem-not mine. Oh, well, I can live with that.