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Thread: Hanging on shutdown or reboot

  1. #1
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    Hanging on shutdown or reboot

    When I reboot or shutdown, after I get the usual small windows that say saving your settings and then windows xp is shutting down, the last one goes away, and then it hangs for exactly 45 seconds and then reboots normally. I have already used bootvis, I have searched everywhere and there are some similar problems and a few tweaks that I've run across, but none actually explain the same problem exactly as I am experiencing. This happened all of a sudden. Can someone help me find a solution ? Maybe show me how to troubleshoot this so I can find out if and what program is hanging this up. It's wierd cuzz I never did get a prompt that some program is still running or not responding. seems like it all works fine except that it just does something extra for 45 seconds. Any ideas would be appreciated....

    thanks
    AthlonXP 2400+
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  2. #2
    Friendly Neighborhood Super Moderator phishhead's Avatar
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    do you use a firewall like zone alarm? Just to start off with seems like it is hanging closing some apps.



  3. #3
    Triple Platinum Member Thor's Avatar
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    Have you recently installed new software? Before shutting down look in the task manager and see what's running. Not just apps but processes too. See if there's anything unusual in there. Start closing the apps 1 by 1 and reboot until you find the one causing the hangup.

  4. #4
    Member Jackpot's Avatar
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    Try this MrDak... ?

    How to improve on shutdown time ?

    Close apps automatically & quickly at shutdown,

    Open Registry by going to START-RUN and typing REGEDIT...
    Navigate to HKEY_CURRENT_USER\CONTROL PANEL\DESKTOP and look for AutoEndTasks.
    On my computer default value is 0. Change it to 1. Thats all.

    Further more you can reduce the time it takes for Windows to issue kill directive to all
    active/hung applications.
    In doing this only constraint that you should make sure exists is that
    HungAppTimeout is greater than WaitToKillAppTimeout.

    Change the values of WaitToKillAppTimeout to say 3500 (since default value for HungAppTimeout 5000
    and for WaitToKillAppTimeout is 20000)

    I'm running Winxp...and it helped mine.

    Hope this helps...

    Jackpot

  5. #5
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    I don't have any new apps or services running in task manager,but yo jackpot, I'll be back here in a little bit...you just rang a bell...BrB shortly..
    AthlonXP 2400+
    msiK7T turbo
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    Audigy2ZS
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  6. #6
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    Oh well, wrong bell.

    I need to find out what program is holding up the works. how.
    any other registry keys related to time outs or shut down ?
    AthlonXP 2400+
    msiK7T turbo
    FX5900 flashed to 5950U
    Audigy2ZS
    1gb pc 133
    XP home

  7. #7
    Friendly Neighborhood Super Moderator phishhead's Avatar
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    also could be a bad NIC card. just throwing out some ideas guys.



  8. #8
    Succeded in braking Windo TZ Veteran Dehcbad25's Avatar
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    I had a similar problem, and it was caused by a service installed by some program. Luckily, I tend to look a lot to my running services, so I just closed all that I thought were new, and then when I restarted, it was normal. But of course, services always start on startup, so I just went stoping one and restarting, until I saw the error problem was gone. Then at that point I had the problematic service isolated, and I just went and disabled it from the services at the Administrative task.
    Unfortunately, I don't know of any easier way. But think that if you have 40 services running, it only means restarting 26, since 14 services at least are started by the system, so you can't shut them down from the task manager
    Start with the strange ones, and you shouldn't spend more than an hour
    Get a cup of coffe, a magazine, and you wil have it done in no time (the magazine is to read on the reboot process, mine can take up to 10 minutes )

  9. #9
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    I have only 16 running when I reboot, before anything else. I watch the services like a hawk and there is nothing new. I'm going to try that suggestion and let you know the results. what about the NIC card ???
    AthlonXP 2400+
    msiK7T turbo
    FX5900 flashed to 5950U
    Audigy2ZS
    1gb pc 133
    XP home

  10. #10
    My Name is.... TZ Veteran Stripe's Avatar
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    If the system is hanging on shutdown, the the OS is having difficulties stopping either a service/device driver/TSR...

    Things I would look at:

    Did you install any new drivers?
    Services running (you sound like you have already done this)
    TSR...although it may not show a running app/service, some things are still loaded to memory. Run msconfig and see what is starting up.

    Then of course, run the typical virus scan...

  11. #11
    Friendly Neighborhood Super Moderator phishhead's Avatar
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  12. #12
    Titanium Member Tinker's Avatar
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    If you do not have any luck following the great tips to this point you may want to check for Ad-ware. I have these apps slow my shut down and and boot before.. I use 2 software apps to check for this....

    Ad-ware 6 by Lavasoft...

    Spybot-Search & Destroy

    I hope this helps...
    Last edited by Tinker; March 18th, 2003 at 17:54 PM.

  13. #13
    My Name is.... TZ Veteran Stripe's Avatar
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    Good find Phish.

    I'll have to keep an eye on this. I have the IME on my system and may experience this sooner or later.

  14. #14
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    Man I'm stuck, I have tried and tried but can't find it,,,that is the program or service that is hanging on here. Is there a way to somehow have xp write to a log what is running and\or shutting down when you reboot ? I'm gonna keep on looking. I appreciate all the responses here, thanks
    AthlonXP 2400+
    msiK7T turbo
    FX5900 flashed to 5950U
    Audigy2ZS
    1gb pc 133
    XP home

  15. #15
    Head Honcho Administrator Reverend's Avatar
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    Have you tried disabling the NVIDIA Driver Helper Service ??

    If the Nvidia service is enabled it can slowdown shutdown/reboots.

    Control panel > Administrative tools > Services.
    Double click NVIDIA Driver Helper Service and hit the stop button.Then select Disabled from the Startup type menu. Apply.

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