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Thread: Office 2003 Critical Update: KB828041

  1. #1
    Head Honcho Administrator Reverend's Avatar
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    Office 2003 Critical Update: KB828041

    Microsoft has released an update for Microsoft Office 2003. This update fixes a problem that occurs when you try to open or to save a Microsoft Office PowerPoint 2003 file, a Microsoft Office Word 2003 file, or a Microsoft Office Excel 2003 file that includes an OfficeArt shape that was previously modified and saved in an earlier version of Microsoft Office. When a PowerPoint 2003 file, a Word 2003 file, or a Excel 2003 file is opened in an earlier version of Office, empty "complex" properties may be introduced into the file and a bit may be changed in the file record that describes these properties. Earlier version of Office will ignore this bit value but when this bit value is detected in Office 2003, you may experience the following symptoms:

    The document may not open completely.
    The document may be corrupted.
    The document may open but with missing content.
    You might receive an error message.

    Download: Office 2003 Critical Update

    View: Microsoft Knowledge Base Article - 828041

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    Thanks Revered-


    ****edit. hmm, I tried to install but it won't. I then went to office update and it said there are no critical updates for me.
    Last edited by lynchknot; November 5th, 2003 at 16:51 PM.

  3. #3
    Head Honcho Administrator Reverend's Avatar
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    Apparently it won't appear on the Office Update site until the 11th. As the heading of kb Article states "Overview of the Office 2003 Critical Update: November 11, 2003"

    I installed the update manually with no problems.

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    Techzonez Governor Super Moderator Conan's Avatar
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    This update required both of my Office 2003 CD's, was it the same for your Rev? I thought that retaining the install files on my hard drive would eliminate the need for putting back the CD's in.

  5. #5
    Head Honcho Administrator Reverend's Avatar
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    Nope,i didn't need the CD's.

    Make sure you have a folder named: C:\MSOCache

    I think that is one of the folders it scans. (not 100% certain though)

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  6. #6
    Techzonez Governor Super Moderator Conan's Avatar
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    Originally posted by Reverend
    Nope,i didn't need the CD's.

    Make sure you have a folder named: C:\MSOCache

    I think that is one of the folders it scans. (not 100% certain though)
    Yup I have that folder but it requested for the CD's. Maybe I should have pointed it to the folder instead.

  7. #7
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    I don't have the folder

  8. #8
    all bets are off... TZ Veteran SupaStar's Avatar
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    Originally posted by lynchknot
    I don't have the folder
    Perhaps you chose the option to delete the setup files when installation was complete.

  9. #9
    Techzonez Governor Super Moderator Conan's Avatar
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    Well I applied the fix on the office PC and it never asked for the CD's!

  10. #10
    Head Honcho Administrator Reverend's Avatar
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    Originally posted by Conan
    Well I applied the fix on the office PC and it never asked for the CD's!
    Re-download it,and then try installing it with NAV disabled.

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  11. #11
    all bets are off... TZ Veteran SupaStar's Avatar
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    Originally posted by Reverend
    Re-download it,and then try installing it with NAV disabled.
    Whats your theory here?

  12. #12
    Head Honcho Administrator Reverend's Avatar
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    Originally posted by SupaStar
    Whats your theory here?
    Conan may have received a part/interrupted download.Also,NAV scans the update files during install and therefore it may be causing the install procedure to freeze or fail.

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  13. #13
    Techzonez Governor Super Moderator Conan's Avatar
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    My home and office setups are nearly identical except for hard drive sizes.

  14. #14
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    Exclamation

    Hey Guys

    I installed Office 2003 on my comp about 2 months ago and now when I open any app like Word it says missing PRO11.msi After searchingi foudn this to be located in the MSOcache folder whichg i might have deleted trying to get rid of the ridiculous spam on the comp!!!

    I livce in the North US and i left my Office 2003 CD down South at home...i do not want to purchase the CD again..can you guys please tell me how i can download this folder again or get rid of this error without the CDROM PLEASE!!

    Or can one of you guys post the folder here>>?

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    If you no longer have the installation files, you can go to Micrsoft's Office Download page, Office 2003 Service Pack 1, and download Office2003SP1-kb842532-fullfile-enu.exe

    http://www.microsoft.com/downloads/d...4fc47#filelist

    Office2003SP1-kb842532-fullfile-enu.exe: Download this file if you do not have access to your original product CD-ROM or if you have experienced problems installing the Office2003SP1-kb842532-client-enu.exe file.
    It is recommended that you quit any programs you are running.

    In Windows Explorer, double-click the .exe file that you saved to your hard disk drive, and follow the instructions on the screen.

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