Here's the first of 2 questions.
Today I went C:\Documents and Settings\Customer\Start Menu\Programs and I could have now clicked on Startup. (I didn't). In that folder called "Programs" I found shortcuts to Internet Explorer, PowerPoint Viewer, Outlook Express, Remote Assistance (re XP's 'Help & Support'), Talk Sender and Windows Media Player. What is the point of these shortcuts in that Programs folder? Why would I go there to use a shortcut?
Next Question. Also in this same folder were 16 yellow folders with a rectangle partly overlapping each folder. In the rectangle was a bar across the top and below that 6 little rectangles of colorful dots. (I've never understood just what these combination icons stand for.) Here are a few of the names of the folders: Panicware, PestPatrol, Bugtoaster, DivX, Insight JVA. They appear to be programs. ARE they the entire program in your estimation? And in any case why would you put an entire program in the Start Menu Program folder