explorer crashes (mem could not be read) on every reboot

**lynchknot** · December 19th, 2003, 05:42 AM

Uninstalled drivers for the hell of it - still crashes

**zipp51** · December 19th, 2003, 05:55 AM

Lynch,just for the hey of it unplug your cable modem and try restarting your system.And also with the cable modem unplugged try running sfc /scannow and see if it helps.

**lynchknot** · December 19th, 2003, 06:11 AM

Ok. I unplugged cable, rebooted - crash. Explorer restarts - cable still off, run scannow - nothing, no dialog - not asking for CD - nothing.

**Big Booger** · December 19th, 2003, 09:51 AM

I'd say it might be related to that apple transformation pack... but that is just a guess.

If SFC /Scannow doesn't work... then something is genuinely screwed with your PC.

Try a sys restore if you haven't already.

Check in the administrative tools, event viewer...

What are some of the errors it has logged??? Post them in here. That will help deduce the problem more efficiently.

Try the Registry Mechanic and fix any broken registry entries:

http://www.clean-registry.com/registry-mechanic.html

I'd try uninstalling any non-essential items, like that transformation pack, AV, any other programs you have installed in the last couple of weeks..

After each uninstall, try rebooting.. It will be a long and tedious process, but eventually you should be able to pinpoint it.

How did you run SFC /SCANNOW ??

Did you click start,
Click Run
Type CMD

Then type
SFC /SCANNOW

?

Or did you skip the CMD part?

You could try an XP repair using the CD... but I'd wait on that until you exhaust all other options.

**rik** · December 19th, 2003, 13:47 PM

Also LK did you mention that it only happens in 1 user acct?

**efc** · December 19th, 2003, 15:52 PM

Try:

1. Run Registry Mechanic, RegScrubXP or Regclean. Run several times. With Regclean, it sometimes takes additional runs to find all the problems.

2. Since Explorer was the program identified in the error message, I would reinstall it.

3. Cross your fingers and reboot.

**lynchknot** · December 19th, 2003, 19:18 PM

The apple transformation pack was installed after the exporer crashing. I now ran repair but the screen is stuck on the Windows XP loading screen (the black screen with the loading gif) I'm going to run repair again.

**phishhead** · December 19th, 2003, 19:23 PM

well lynch looks like its time to practice your formatting skills again.

**lynchknot** · December 19th, 2003, 19:55 PM

Nope. I refuse to reformat. I do have an image of C with drive image if repair does not work. I can still boot to safe mode at this time.

**lynchknot** · December 19th, 2003, 20:19 PM

Does anyone know why it's getting stuck loading windows? I ran repair again but it won't go.

**egghead** · December 19th, 2003, 20:33 PM

repair tries to keep your drivers.

restoring the disc image is the same as formatting in my books

Are you certain that you did not have this problem with a fresh copy of Windows?

If you are going to restore the disc image can you please uninstall all the drivers and software to see if you can discover what the culprit is?

good luck this weekend.

Update:

uninstall you version of office 2003!

do it ! do it now!

i know you have it...
hehe

heard this may be the culprit

**lynchknot** · December 19th, 2003, 20:41 PM

Looks like Drive image is worthless. I tried to boot with DI boot disks but get the same response - stuck on loading. I'll go into safe mode and uninstall Office then.

Drive Image says it does not work in safe mode so.............

LOL! Says I can't uninstall Office in safe mode! I am really stuck now.

I have no choice but to:

1. throw computer off balcony
2. take a vacation from computer
3. set computer on fire
4. reformat and have to configure my pc all over again (and lose stuff I forgot to save) -