To the White Paper


This white paper can help you troubleshoot Kerberos authentication problems that might occur in a Microsoft® Windows Server™ 2003 operating system environment. It outlines some simple troubleshooting basics and explains the causes of common Kerberos errors. It also summarizes common tools used to troubleshoot problems with Kerberos authentication.
To troubleshoot Kerberos authentication, you need to understand how Kerberos authentication interacts with its supporting technologies (such as Active Directory® directory service and time servers) as well as how the Kerberos authentication process works. With that understanding, you can use specific diagnostic tools to find answers to specific questions, and to identify and resolve problems.
This white paper does not provide detailed information about Kerberos authentication or its supporting technologies, but does provide references to that information.