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August 8th, 2002, 16:58 PM
#1
Succeded in braking Windo
TZ Veteran
Word format problem
at one of the workstation there is a problem. After the document is saved, when you try to reopen it, the format looks like if it was simple text.
Anny sugestions
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August 8th, 2002, 19:43 PM
#2
Precision Processor
Super Moderator
you are using m$ word for office?
1st- when you save the document look at the dropbox and select the proper format you want to save it as
ex... txt doc etc.......
if that is not the problem as i believe you knew about that then try deleting the normal.dot template to reset the defaults to factory
then it should save it fine
if you dont know where to locate the file
go here
http://support.microsoft.com/default...EN-US;Q214215&
win2000 and xp are the same
egghead
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August 8th, 2002, 20:12 PM
#3
Succeded in braking Windo
TZ Veteran
MS Word 2000, running in Windows NT I belive (anyway the OS makes no difference). The files are being saved in .doc format, which is the default.
I wil try this and see what happens. Thanks
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August 8th, 2002, 20:41 PM
#4
Precision Processor
Super Moderator
the file normal.dot is located in a different place for each os
egghead
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August 8th, 2002, 21:02 PM
#5
Succeded in braking Windo
TZ Veteran
Yep, I saw
Though I couldn't find it in my W2K machine
I will let you know if this works
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August 14th, 2002, 03:47 AM
#6
Succeded in braking Windo
TZ Veteran
egghead. You are a saviour. Erasing the normal.dot did the trick. This person told me that haven't had another problem with the format again, and the whole week went on test.
I wish I could fix all my problems this way
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August 14th, 2002, 04:19 AM
#7
Precision Processor
Super Moderator
right on!
glad i can help
cheers
egghead
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