Microsoft recalls Xbox power cords

**Reverend** · February 17th, 2005, 17:37 PM

Microsoft is recalling power cords on 14.1 million Xbox consoles worldwide, following reports of injuries due to defective electrical components.

The company announced the recall on Thursday, saying it is aimed at protecting the consoles from electrical-component failures that can pose a fire hazard. So far, such failures have been reported in 30 consoles, causing minor injury or property damage, Microsoft said. Seven customers reported burns to their hands. In the rest of the cases, the defect caused smoke damage or minor damage to a carpet or entertainment center.

In Europe, consoles made before Jan. 13, 2004, will need replacement cords, the company said. In all other areas, the recall covers consoles manufactured before Oct. 23, 2003.

Orders for replacement cords can be placed at the Xbox Web site. New cords will take up to four weeks to arrive. Until the new cord comes, customers should turn off consoles when not in use, the company said.

"This is a preventative step we're choosing to take despite the rarity of these incidents," Robbie Bach, senior vice president at Microsoft’s entertainment division, said in a statement. "We regret the inconvenience but believe offering consumers a free replacement is the responsible thing to do."

c|net

**cash_site** · February 17th, 2005, 23:37 PM

Nice way to get a registration from ALL owners

biker666_05 · February 24th, 2005, 23:30 PM

i just ordered my power cord today and im not playing till i get my new one

February 17th, 2005, 17:37 PM	#1
Reverend Head Honcho Administrator Join Date: Apr 2002 Location: England Posts: 10,934	Microsoft recalls Xbox power cords Microsoft is recalling power cords on 14.1 million Xbox consoles worldwide, following reports of injuries due to defective electrical components. The company announced the recall on Thursday, saying it is aimed at protecting the consoles from electrical-component failures that can pose a fire hazard. So far, such failures have been reported in 30 consoles, causing minor injury or property damage, Microsoft said. Seven customers reported burns to their hands. In the rest of the cases, the defect caused smoke damage or minor damage to a carpet or entertainment center. In Europe, consoles made before Jan. 13, 2004, will need replacement cords, the company said. In all other areas, the recall covers consoles manufactured before Oct. 23, 2003. Orders for replacement cords can be placed at the Xbox Web site. New cords will take up to four weeks to arrive. Until the new cord comes, customers should turn off consoles when not in use, the company said. "This is a preventative step we're choosing to take despite the rarity of these incidents," Robbie Bach, senior vice president at Microsoft’s entertainment division, said in a statement. "We regret the inconvenience but believe offering consumers a free replacement is the responsible thing to do." c\|net __________________ =========== Please Read The Forum Rules ===========

February 17th, 2005, 23:37 PM	#2
cash_site Security Intelligence TZ Veteran Join Date: Jul 2002 Location: Software Paradise Posts: 4,210	Nice way to get a registration from ALL owners __________________ --- 0wN3D by 3gG ---

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February 24th, 2005, 23:30 PM	#3
biker666_05 Banned Join Date: Nov 2003 Location: San Diego Posts: 302	i just ordered my power cord today and im not playing till i get my new one