Getting at MSN mail from Outlook Express - [FIXED]

**Ken Moore** · January 11th, 2003, 22:54 PM

A friend of mine recently had his system rebuilt from scratch (not by me). He was originally on Windows 98 and moved to Windows ME. He has an MSN email account (eg. his-name@msn.com) and was using Outlook Expresss to access this, I believe via POP3.

On the new system we are totally unable to access email from OE (version 6), either using POP3 or by using HTML. we've done everything in help documents/knowledge base articles but all to no avail.

Pop3 gets stuck on the server login authentication screen and says...

Unable to poll for new messages on your HTTP server. Account: 'Hotmail (1)', Server:
'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

Access online via HOTMAIL is OK.

The following Knowledge base articles have been consulted (plus many
others): 173952, 179950, 297790, 220852, 173439.

Mail servers used were pop3.email.msn.com and smtp.email.msn.com

MSN support have replied rather unhelpfully with...

"The MSN account in question is currently in an expired status. Generally, this occurs due to different reasons that cannot be conveyed through online methods."

and have said on the phone that this service has not been available for 4 years now however...

Mail can be sent to the account and accessed online and anyway it was all working fine just a month ago.

Can anyone shed any light on this matter?

**Reverend** · January 11th, 2003, 23:22 PM

Don't know if you have already tried this Ken.(you need to have OE version 5.5 or later)

To set up your Hotmail account in Outlook Express

In Outlook Express, click Accounts on the Tools menu.

In the Internet Accounts dialog box, click Add, and then click Mail.

Use the following information to complete the Internet Connection Wizard:

Type in your name in the Display Name box.Click next.

On the Internet E-mail Address page,type in your hotmail/msn address.Click next.

On the E-mail Servers Name page select HTTP from the "My Incoming mail server is" drop down menu,and select either MSN or HOTMAIL from the "My HTTP mail service provider is" drop down menu.Click Next.

Follow the remaining instructions to finish the wizard.

**Ken Moore** · January 12th, 2003, 09:22 AM

Yep, been down that route but thanks anyway.

We're just trying to get back to the state we were in a month ago where Outlook Express (now version 6) was able to get the mail

**Reverend** · January 12th, 2003, 10:34 AM

I'm wondering if they have a problem with their mail servers.
I just tried my Hotmail account via OE and it won't connect.Just hangs on the connection.

Anybody else having problems retrieving their Hotmail via OE

**Big Booger** · January 12th, 2003, 11:21 AM

Hotmail works fine through OE for me

**Big Booger** · February 3rd, 2003, 23:53 PM

Ken,
The link below has screenshots and is easy to understand in setting up your MSN email account with Outlook Express.

Have a look:
http://ninemsn.com.au/support/MSN/outlookexpress.asp

make sure you have it configured exactly the same with your correct username and password.

From that site above:

Quote:

The following instructions explain how to configure your Outlook Express to use an alternative Internet connection to download your MSN email. This is to be used by international MSN members from the USA, UK and Japan.

I don't know if you are loacted in one of those countries or not, but if you are this should work. Make sure you check log on USING SPA (secure password authentication)

Also, if your email account is expired, you might want to call them back and ask them to reactivate it... even though you can access the account online, perhaps they won't allow POP3 access until it is reactivated, just a thought.

Keep us updated on your progress.
BB

**Zetha** · February 14th, 2003, 16:34 PM

try to configure the account with this server in http:

http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata

this server is http like hotmail server, but this is for msn mail.-

**Anastasis** · February 15th, 2003, 10:57 AM

Quote:

Originally posted by Zetha
try to configure the account with this server in http:

http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata

this server is http like hotmail server, but this is for msn mail.-

Excellent! Thanks for this. This has fixed my problem and I can now download my MSN mail into my Outlook Express.

**exscuse** · June 25th, 2003, 21:51 PM

Windows XP users can also take advantage of this..... Just one thing I don't quite understand - I thought Microsoft and Hotmail and MSN were a threesome... Does this mean a divorce is coming up???? Hotmail oughtta post this stuff!!!

Typical MicroS**T!!!

**Thor** · June 26th, 2003, 05:13 AM

Quote:

Originally posted by exscuse
Windows XP users can also take advantage of this..... Just one thing I don't quite understand - I thought Microsoft and Hotmail and MSN were a threesome... Does this mean a divorce is coming up???? Hotmail oughtta post this stuff!!!

Typical MicroS**T!!!

They are but not when it comes to mail!

**worldbird** · July 31st, 2003, 17:40 PM

I got the same problem that OE did not loaded down the email. This happended because I had more then one email accounts. I errased all the accounts exept the hotmail. Then OE was able to load down the files. After that I entered the other accounts again and it worked.
You can also make a new identity. Go to Files and then to Identity and make e new one. Enter your hotmail account and then klick on the account in the folders on the left and OE will load down. If you want to transfer the email: first copy the mails in explorer to a new directory and the import in OE from that new directory. Under options> maintance>store folders you can define the folder you want to store the emails.

**1 Bad DJ** · August 7th, 2003, 08:58 AM

Hi Guys....newbie here but have a similar problem....When I was running Win XP I could access 2 x hotmail + 2 x msn mail via Outlook Express no probs...was easy as pie to set up as I just clicked "http server" then chose hotmail or msn as required.

...I've now gone back to Win ME (for a variety of reasons) and I only get the choice to click Hotmail http accounts, not msn..

Please help / Advise!

ps...very impressed with the whole Technonez Community (what I've seen so far!)

**Reverend** · August 7th, 2003, 09:28 AM

Welcome to Techzonez.

Have you upgraded to IE 6.0 SP1 since going back to ME?
If you upgrade to the SP1,the MSN option should be available again.

You can download it from here

**1 Bad DJ** · August 7th, 2003, 09:50 AM

Thanks Reverend...

...I was pretty sure I'd already done that...but I just downloaded and installed it again (Broadband)...restarted....same problem....no MSN option,

**Reverend** · August 7th, 2003, 10:27 AM

OK,you can try this.

Select HTTP and Other,and then paste the msnmail server link,(below),into the blank box.

http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata

link fixed.

January 11th, 2003, 22:54 PM	#1
Ken Moore Bronze Member Join Date: Dec 2002 Location: Derbyshire, England Posts: 106	Getting at MSN mail from Outlook Express - [FIXED] A friend of mine recently had his system rebuilt from scratch (not by me). He was originally on Windows 98 and moved to Windows ME. He has an MSN email account (eg. his-name@msn.com) and was using Outlook Expresss to access this, I believe via POP3. On the new system we are totally unable to access email from OE (version 6), either using POP3 or by using HTML. we've done everything in help documents/knowledge base articles but all to no avail. Pop3 gets stuck on the server login authentication screen and says... Unable to poll for new messages on your HTTP server. Account: 'Hotmail (1)', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0 Access online via HOTMAIL is OK. The following Knowledge base articles have been consulted (plus many others): 173952, 179950, 297790, 220852, 173439. Mail servers used were pop3.email.msn.com and smtp.email.msn.com MSN support have replied rather unhelpfully with... "The MSN account in question is currently in an expired status. Generally, this occurs due to different reasons that cannot be conveyed through online methods." and have said on the phone that this service has not been available for 4 years now however... Mail can be sent to the account and accessed online and anyway it was all working fine just a month ago. Can anyone shed any light on this matter?

January 11th, 2003, 23:22 PM	#2
Reverend Head Honcho Administrator Join Date: Apr 2002 Location: England Posts: 10,937	Don't know if you have already tried this Ken.(you need to have OE version 5.5 or later) To set up your Hotmail account in Outlook Express In Outlook Express, click Accounts on the Tools menu. In the Internet Accounts dialog box, click Add, and then click Mail. Use the following information to complete the Internet Connection Wizard: Type in your name in the Display Name box.Click next. On the Internet E-mail Address page,type in your hotmail/msn address.Click next. On the E-mail Servers Name page select HTTP from the "My Incoming mail server is" drop down menu,and select either MSN or HOTMAIL from the "My HTTP mail service provider is" drop down menu.Click Next. Follow the remaining instructions to finish the wizard. __________________ =========== Please Read The Forum Rules ===========

January 12th, 2003, 10:34 AM	#4
Reverend Head Honcho Administrator Join Date: Apr 2002 Location: England Posts: 10,937	I'm wondering if they have a problem with their mail servers. I just tried my Hotmail account via OE and it won't connect.Just hangs on the connection. Anybody else having problems retrieving their Hotmail via OE __________________ =========== Please Read The Forum Rules ===========

January 12th, 2003, 11:21 AM	#5
Big Booger Happy New Year! Super Moderator Join Date: Apr 2002 Location: JAPAN Posts: 11,909	Hotmail works fine through OE for me __________________ Map yourself with TZ Frappr \| Booger's Blog Last edited by Reverend; January 12th, 2003 at 11:36 AM.

June 25th, 2003, 21:51 PM	#9
exscuse Junior Member Join Date: Jun 2003 Location: Guam Posts: 1	This trick works quite well in XP, also! Windows XP users can also take advantage of this..... Just one thing I don't quite understand - I thought Microsoft and Hotmail and MSN were a threesome... Does this mean a divorce is coming up???? Hotmail oughtta post this stuff!!! Typical MicroS**T!!!

January 12th, 2003, 09:22 AM	#3
Ken Moore Bronze Member Join Date: Dec 2002 Location: Derbyshire, England Posts: 106	Yep, been down that route but thanks anyway. We're just trying to get back to the state we were in a month ago where Outlook Express (now version 6) was able to get the mail

February 14th, 2003, 16:34 PM	#7
Zetha Junior Member Join Date: Feb 2003 Posts: 3	try to configure the account with this server in http: http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata this server is http like hotmail server, but this is for msn mail.-

July 31st, 2003, 17:40 PM	#11
worldbird Junior Member Join Date: Jul 2003 Location: europe Posts: 9	getting hotmail by OE6 I got the same problem that OE did not loaded down the email. This happended because I had more then one email accounts. I errased all the accounts exept the hotmail. Then OE was able to load down the files. After that I entered the other accounts again and it worked. You can also make a new identity. Go to Files and then to Identity and make e new one. Enter your hotmail account and then klick on the account in the folders on the left and OE will load down. If you want to transfer the email: first copy the mails in explorer to a new directory and the import in OE from that new directory. Under options> maintance>store folders you can define the folder you want to store the emails.

August 7th, 2003, 08:58 AM	#12
1 Bad DJ Junior Member Join Date: Aug 2003 Location: Brighton Posts: 3	Hi Guys....newbie here but have a similar problem....When I was running Win XP I could access 2 x hotmail + 2 x msn mail via Outlook Express no probs...was easy as pie to set up as I just clicked "http server" then chose hotmail or msn as required. ...I've now gone back to Win ME (for a variety of reasons) and I only get the choice to click Hotmail http accounts, not msn.. Please help / Advise! ps...very impressed with the whole Technonez Community (what I've seen so far!)

August 7th, 2003, 09:28 AM	#13
Reverend Head Honcho Administrator Join Date: Apr 2002 Location: England Posts: 10,937	Welcome to Techzonez. Have you upgraded to IE 6.0 SP1 since going back to ME? If you upgrade to the SP1,the MSN option should be available again. You can download it from here __________________ =========== Please Read The Forum Rules ===========

August 7th, 2003, 09:50 AM	#14
1 Bad DJ Junior Member Join Date: Aug 2003 Location: Brighton Posts: 3	Thanks Reverend... ...I was pretty sure I'd already done that...but I just downloaded and installed it again (Broadband)...restarted....same problem....no MSN option,

August 7th, 2003, 10:27 AM	#15
Reverend Head Honcho Administrator Join Date: Apr 2002 Location: England Posts: 10,937	OK,you can try this. Select HTTP and Other,and then paste the msnmail server link,(below),into the blank box. http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata link fixed. __________________ =========== Please Read The Forum Rules =========== Last edited by Reverend; August 7th, 2003 at 15:23 PM.

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