XP Sudden Reboot

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October 30th, 2002, 17:23 PM
Stripe

XP Sudden Reboot

Here's an interesting one that just started occuring two days ago. Whenever I power on my XP machine (corp edition, no SP), when I click on the START button, XP reboots without warning :eek: . During this sudden reboot, it will scan (in this order) the c:\, then e:\, then back to c:\. After it is finished, I can log in and I get the wonderful "Send Error Report" message. Another interesting point is that my ZoneAlarm seems to reset on which apps I allow access to the internet for (coincidence? Possibly). Anyone see anything like this before? Also, anyone know how to view the .dmp files that the error report wants to send? I would like to troubleshoot this but unfortunately, Win XP removed the wonderful GPF error that kinda pointed you in the direction to take
October 30th, 2002, 17:43 PM
xsivforce

You might consider a system restore to 2 or 3 days ago and see if that helps. Did you install anything new prior to the first time it happened?

If it continues, right click "My Computer"-->Advanced tab-->Startup and Recovery Settings-->untick "Automatically restart". Next time it happens, it should give you an error code (something like 0x0000...etc.). Post that number and any text with it and we can go from there.

Otherwise, a format and clean install may be in order.
October 30th, 2002, 18:12 PM
Stripe

A friend mentioned the Win XP auto reboot option today, so I will have to wait till I get home to disable it. Once I do, I will post the error here.

Recent changes:
Update Nero from 5.5.9.7 to 5.5.9.14
Updated the Nero InCD application (can't remember the version offhand)
Installed the Belarc Advisor for a sytem info (http://www.belarc.com/free_dowload.html)

I haven't performed a rollback yet because the problem began to irratate me at 12:30A (the fight between becoming caffienated and sleep was won by sleep) :crazy: . So I was going to try it this afternoon.

As for the:

Quote:

a format and clean install may be in order.

I was hoping that Win XP solved this feature of Win 98SE :D
October 30th, 2002, 19:46 PM
xsivforce

Heh. The format, install option would be last resort only. ;)
October 30th, 2002, 21:26 PM
Stripe

about the system restore...

I've heard good and bad regarding it...although I haven't done much installing the past couple days, what else would it affect (i.e. just touches system files, everything, somethings, etc...)?
October 30th, 2002, 21:54 PM
xsivforce

System Restore automatically monitors and records key system changes only.

Restored
Registry
Profiles (local only—roaming user profiles not impacted by restore)
COM+ DB
WFP.dll cache
WMI DB
IIS Metabase
Files with extensions listed in the <include> portion of the Monitored File Extensions list in the System Restore section of the Platform SDK

Not Restored
DRM settings
SAM hives (does not restore passwords)
WPA settings (Windows authentication information is not restored)
Specific directories/files listed in the Monitored File Extensions list in the System Restore section of the Platform SDK
Any file with an extension not listed as <included> in the Monitored File Extensions list in the System Restore section of the Platform SDK
Items listed in both Filesnottobackup and KeysnottoRestore (hklm->system->controlset001->control->backuprestore->filesnottobackup and keysnottorestore)
User-created data stored in the user profile
Contents of redirected folders

Read up on system restore here--> link
October 30th, 2002, 22:28 PM
Stripe

COOL!!! :cool: I still will hold this off for my second to last resort. I wanna figure out what caused it so I don't do it again. I'll probably start with uninstalling the burn applications and testing from there. Thanks for the KB article...It will help tremendously.
October 30th, 2002, 22:41 PM
xsivforce

No prob. When/if you get an error code, post it in this thread and we'll see what we can do. :)
October 30th, 2002, 23:25 PM
Stripe

I'll do it this evening when I get home :( not that I'm looking forward to it.
October 31st, 2002, 02:13 AM
Stripe

gotta love it...get home all excited to fix my error and....error doesn't happen :mad: ...

Maybe it's my computers way of telling me to go to sleep...

I will post the error when it occurs...
October 31st, 2002, 02:26 AM
xsivforce

We put the ph33r |n j00r b0x. ;)
October 31st, 2002, 02:38 AM
Conan

Quote:

Originally posted by xsivforce
We put the ph33r |n j00r b0x. ;)

Ha-ha! Just like going to the dentist, my tooth doesn't hurt anymore!:jester:
October 31st, 2002, 03:05 AM
Stripe

Hey, if I could threaten my computer with the dentist to make it pay everytime it acted up, I'd be in heaven...:rofl2:
October 31st, 2002, 03:22 AM
xsivforce

Quote:

Originally posted by Conan
Ha-ha! Just like going to the dentist, my tooth doesn't hurt anymore!:jester:

Exactly. :D Just have to scare your machine every once in a while. As a last resort, find a baseball bat and violently bash your computer. ;)
October 31st, 2002, 03:30 AM
Stripe

:boom: --->computer

I finally got not one, but two wonderful stop errors this evening (computer was making up for lost time :eek: )..both occured from a symevent.sys. I only wrote down the first because by the second one, the baseball bat crossed my mind...following error...

"a stop error has occured blah blah blah. The file that appears the cause is: SYMEVENTS.SYS

PAGE_FAULT_IN NON_PAGED_AREA

Lotsa blah's (about two paragraphs)

STOP: 0X00000050 (0X8B6EBAD8, 0X00000000, 0XF6AA3ECC, 0X00000000)

SYMEVENT.SYS ADDRESS: F6AA3ECC BASE AT F6A2000, DATESTAMP 3c642629

What ever happened to the wonderful GPF's and Illegal Op's???
October 31st, 2002, 03:37 AM
xsivforce

Quote:

Originally posted by Stripe

PAGE_FAULT_IN NON_PAGED_AREA

STOP: 0X00000050 (0X8B6EBAD8, 0X00000000, 0XF6AA3ECC, 0X00000000)

SYMEVENT.SYS ADDRESS: F6AA3ECC BASE AT F6A2000, DATESTAMP 3c642629

Start --> here . Will get more info.
October 31st, 2002, 03:41 AM
xsivforce

SYMEVENT.SYS is a Symantec Utility Driver. Make sure you have the latest version --> here ...looking for more.
October 31st, 2002, 03:42 AM
Stripe

:bigeek:

WELL!!! It appears that the SYSEVENT.SYS refers to a "low leverl driver used for Symantec programs.) i.e. Norton F**king antivirus.

So, I updated these low level drivers and lets see what happens.
October 31st, 2002, 03:43 AM
Stripe

sorry xsivforce...was posting at the same time. Ran the update for the symevent drivers. I'll keep everyone posted.
October 31st, 2002, 03:45 AM
xsivforce

Page fault means that XP was looking for something at a certain memory address and it didnt find it.

The non paged area is RAM and not pagefile on your disk.

How much RAM is installed? It could point to a bad stick of ram as well.
October 31st, 2002, 03:53 AM
Stripe

i'm up to 256K RAM...bad stick eh??? Guess that means I gotta go get 256K more :D
October 31st, 2002, 04:10 AM
xsivforce

If you have a friend or someone who has a stick you can borrow real quick, switch it out and test it.

While I am thinking about it, make sure it is fully seated in its slot.
October 31st, 2002, 04:52 AM
Stripe

I'll check the seating in the slot (although nothing has hit this case minus baseball bat for a good four weeks)....

In the mean time, I have taken the easy way out and uninstalled Norton. Once I am finished with the necessities tonight, I will reinstall and then see if the problem persists. I'm thinking to see if the SYMSERV.SYS is still on my system. I'll rename it and then install Norton.
October 31st, 2002, 05:08 AM
egghead

hey stripe:

its always good to do a virus can when you get errors

http://housecall.antivirus.com/housecall/start_corp.asp

i use this free online scan and it catches the bugs

egghead
October 31st, 2002, 05:10 AM
Stripe

cool...I'll run it tonight...I have some massive uploading/downloading to Japan to do so I wanna wait till after I finish....

Since I am currently in the market for a good Virus scan, any good ones :)
October 31st, 2002, 05:13 AM
xsivforce

Yep, always a good idea egghead. You just never know. ;)

Stripe, I use NIS2002 which includes Norton Antivirus. Nothing has made it through and I have had quite a few viruses e-mailed to me. The key is to stay updated with definitions.
October 31st, 2002, 05:14 AM
Stripe

That was the nice thing about Norton (the live update feature)...non-intrusive...updates regularly...low maintenance...

until now...I'm still going to try a reinstall...but if it fails, I'll be looking
October 31st, 2002, 07:17 AM
Conan

Try AVG if you're going to ditch Norton, it's free:

http://www.grisoft.com/html/us_index.htm
November 19th, 2005, 13:56 PM
marspilot

Quote:

Originally Posted by xsivforce

If you have a friend or someone who has a stick you can borrow real quick, switch it out and test it.

While I am thinking about it, make sure it is fully seated in its slot.

I've been having the same trouble, started at the beginning of the month and my brother was less then helpful in fixing it... Stripe did you get your computer to work again?

I actually have a sort of funny question about the seating of components in the tower--could someone pointing a subwoffer (sp?) at your computer mess things like that up??
November 19th, 2005, 14:13 PM
FastGame

Quote:

I actually have a sort of funny question about the seating of components in the tower--could someone pointing a subwoffer (sp?) at your computer mess things like that up??

I guess the SW could possibly shake things loose. My concern would be if the magnet got to close, could ruin the HD.

Exactly what problem do you have ?
November 19th, 2005, 20:22 PM
marspilot

Twice now I've left my computer running overnight, with just Trillian running, only to wake up to a blue screen saying that Windows had to shut down and to reboot the computer.

Some of the text is:

SYMEVENT.SYS
Adress ECC3FEF5 base at ECC32000 Date Stamp 3ecid807
...
Beginning dump of physical memory dump
Physical memory dump complete

There's also something about BIOS Updates and to check for and delete them or somthing like that.
When I get the computer rebooted and logged in, it tells me to send an error report and the error is a driver malfunction.

(I got smart and printed it this morning):: Stop error caused by a device driver
A device driver installed on you computer caused a stop error message. This error message required a restart of you computer.

I don't remember installing anything on my computer before the first time. After the first time, my brother told me to do a virus/adware/spybot scan and to do a Windows Update. I did and the Windows Update needed me to let it install something to check that I had a valid Windows Platform (right word?). Now the CPU usage and Page File Usage are through the roof.

All I do is Word, Internet (both IE and Firefox), Trillian, and Windows Media Player.
November 19th, 2005, 20:23 PM
marspilot

And now my computer has decided to make it look like a post was not posted and make me re-type the damn thing...
Maybe I should let a friend put Ubuntu on this thing??