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My operating system, Windows XP broke. It said to use the restore CD. It
couldn't repair itself. I accidently put 2 operating systems on the same
computer. It put 2 Windows side by side. I can't get to my old files, data or
music. I know they are there because they are taking up 22 GB on my hard
drive. The hard drive did not partition. Does anyone know what to do??
Thanks in advance. :(
I think you are sunk. You can put more than one OS on a computer as long as it is in separate partitions. Anyone have a suggestion
You can also do parallel installs within the same partition. Veronica, What directory did the second copy install into?
[EDIT]
To clarify, only 1 install of Windows would be accessible.
I don't know. Where do you find that out??Quote:
Originally Posted by rik
Thanks for replying.
If you boot the system into DOS or have the ability to boot to a cd and open a DOS session you should be able to explore the root of the c: drive and you may see a C:\windows directory and a c:\winnt or something close to that...
[EDIT]
what might be easier...if you go to START|RUN MSCONFIG click on the BOOT.INI tab, if there are 2 installs of the OS it should show 2 differing lines under the [operating systems] entry.
BTW, if this is a restore cd why do you think it installed a 2nd copy?
Spot on rik,you beat me to it. I was gonna suggest looking at the boot.ini ;)
You can also access the boot.ini file in your C:\ directory if you have the following options set.
In windows explorer > tools > folder options > view tab.
enable "Show hidden files and folders" , and uncheck "Hide protected operating system files (recommended)".
Paste the contents of your boot.ini here
2 great minds with but a single thought eh? ;)
I now have 2 operating systems on my PC [unintentional]. I also do not get
sound. It erased some of my CD-RW program. It did not partition my PC. I
uninstalled and reinstalled the CD drive to no avail. Please help. Thank you.
Please try to install this generic cd-driver and see if you can get your cd back
http://digilander.libero.it/pnavato/...p/APICD214.ZIP
it sounds like you need to have the motherboard driver disk and thats why you do not have sound or cd
Can you give us the motherboard model and or the name and model of your pc?
thanks
I downloaded your link. It did not fix it.Quote:
Originally Posted by egghead
My PC is a Gateway 300S. I bought it on 01/10/03.
Where can I find the name of the motherboard???
Thank you for trying. Any more advice will be greatly appreciated.
I am not getting email notification when someone posts here. I have the email notification activated at the bottom.
If you have 2 installations of the OS on the system then I assume it gives you an option at boot of which one to use?
1 of the OS doesn't even boot. It's missing a file. I couldn't repair it. ItQuote:
Originally Posted by rik
installed a 2nd OS because I didn't know what else to do. Then my
CD-Rom, sound and CD-RW software deleted. Thanks for the replies. Bump
for a solution.
Some Gateway PCs have a CD called "Restore CD". It is used to rstore your computer to its original condition. Did any CDs come with the PC? If yes, tell us what you have. If no, go to the gateway web site, support section, and order the CD. Most times they will send it to you free if you are the original owner of the PC. Its worth the cost of the telephone call (they often do not charge once you talk to them) and its worth the trouble of trying to diagnose everything.
All you have to do with the Restore CD is put it in your CD drive and boot the system. A menu will allow you to do a full system restore to include new partition, format,installation of operating system, and all software. It will load the drivers for all your hardware, etc. However, all of your present data and any updates will be erased forever after the process is completed.
I did that in the same partition. It erased my CD-ROM, sound and CD-RW software. I tried it again. The CD-ROM didn't work. It did not even read the restore CD. Should I use the driver CD too?? Thanks.Quote:
Originally Posted by MSNwar
P.S. I didn't get a restore CD for my CD-RW software. It was Roxio Easy CD
Creator. It was erased when I used the restore CD the 1st time. Thanks for
the replies.
veronica, is this the same issue you were working on in this thread? http://www.techzonez.com/forums/showthread.php?t=8526
Threads Merged.
Yes.Quote:
Originally Posted by rik
I do not understand the previous part.
Thanks for your replies.
Any more info will be greatly appreciated. Do I put the new install in a new partition or the same one. I want to gain access to my old files. I can not make copies of my files because my CD-ROM and CD-RW do not work.
ok...lets back up a step. If you already used the restore disk then the first installation should be gone. That is if the disk worked correctly. That means all the data, everything would be gone...and that is if it's a true restore disk. I have only seen a "dual boot" situation happen if you used a retail, or different copy of the OS, and only if you put it in while at a Windows desktop and chose the "Setup" option. If not then maybe it just installed but hosed the boot.ini file, and is just listing a 2nd OS that isn't actually there. In either case your data may just be gone, gone. Now as for the cdrom drive...Roxio at times puts registry entries in that will hide the cd drive until they are removed...I'll have to get back to you when I find those to see if that is what happened. Until then just do this and it should cure the booting problem: go to START|RUN MSCONFIG click on the BOOT.INI tab, if there are 2 installs of the OS it should show 2 differing lines under the [operating systems] entry.
there is a button thee that reads "Check All Boot Paths". If you click on that it will diagnose any problems in the boot.ini file and should let you correct them. Plz let us know if this helps.
EDIT:
Here are examples of what you may see. The first shows the boot.ini file as it should look if you only have one copy of Windows installed. The 2nd shows what you would see if there are 2 copies...
This is a sample of a default Boot.ini file from a Windows XP Professional computer.
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
This is a sample of the above Boot.ini file after adding another partition running Windows 2000 Professional.
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(1)rdisk(0)partition(1)\WINDOWS="Windows XP Professional" /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 Professional" /fastdetect
When windows comes on, it asks meQuote:
Originally Posted by rik
which OS do I want to use.
The files where still there, but some of the
software was missing or corrupted.
When I used the restore CD, It asked if I wanted to install in a new partition
or the same partition or a 3rd choice [which I can't remember]. I picked the
3rd choice.
It is the restore CD that came with the computer. Thanks. Any new info will
be greatly appreciated.
It initially told me to put the restore CD in to 'repair it. It couldn't repair it.
Then it put a second OS on my PC. IT left my data, files, etc, intact. I
transfered them to the new OS. The 1st OS would not even boot up. IT said
a file was missing.
I think the computer is getting more hosed... you might be better off, getting a bootdisk, formatting the computer and remove all partitions etc, then use your restore CD to install everything again on a clean HD.
Similar thing happened on a Dell Machine. Removed the HD from it and put in new Comp, then formatted and installed XP, but a loader was there saying 2 OS installed.
I think I fixed it. I am not sure what I did. I used theQuote:
Originally Posted by cash_site
restore CD [again] when I turned it on. I may have used it to repair or write
over old files, I think on the 2nd OS. I can't remember. There were so many
options. It said my old files may be deleted. I think they are intact. I used
the 'Add new hardware wizard' and the 'Drivers' CD to add new drivers. It
brought back my sound and CD-ROM. My 'ROXIO EASY CD CREATOR' CD-RW
software is gone though. I am going to ask Gateway for the restore CD for it.
It was on the computer when I bought it. Thanks for the help everyone.